Partou Nikpour
Irvine,CA
Summary
Experienced System Analyst with 23 years of progressive responsibility at Hewitt Associates / Aon / Alight. Strong background in system configuration, testing, data analysis, and technical problem-solving within large enterprise environments. Proven leadership as President of NIPOC (Network of Iranian–American Professionals of Orange County), guiding initiatives, community programs, and strategic operations from 2023 to 2025.
Overview
26
26
years of professional experience
1
1
Certification
Work History
President
NIPOC (Network of Iranian-American Professionals of Orange County)
01.2023 - 12.2025
- Led organizational strategy, programming, and community engagement initiatives.
- Managed volunteers, events, partnerships, and outreach to expand membership and visibility.
- Oversaw operational planning, budgeting, and nonprofit governance activities.
- Strengthened local networks and promoted professional development within the Iranian-American community.
- Nonprofit 50 (c) (3)
Setup Configuration Analyst
Hewitt Associates LLC / Aon / Alight
01.2001 - 01.2023
- Design, develop, test, and implement new client plan provisions.
- Modify and maintain existing applications and configure system data to resolve ongoing issues.
- Create reports, queries, and run batch jobs to support client requirements and system operations.
- Participate in planning and execution of unit and system testing; develop and process workflows.
- Conduct gap analysis to identify discrepancies between requirements and system behavior.
- Develop detailed test cases, test scripts, and repeatable test plans.
- Analyze test results, prepare summary reports, and collaborate with stakeholders on issue resolution.
- Document and update system requirements and maintain accurate configuration records.
Commercial Lines Insurance Specialist
ProServ Insurance Services, Inc.
01.2005 - 01.2006
- Independently managed new commercial accounts.
- Gathered Loss Runs, MVRs, and prepared documents for underwriting.
- Bound new commercial policies and ensured compliance with regulatory requirements.
Student Research Assistant
California State University, Fullerton
01.2000 - 01.2002
- Conducted research on Supply Chain Management and Consumer Confidence.
- Assisted in developing Consumer Confidence Survey questionnaires.
- Prepared PowerPoint presentations for business and management courses.
Education
B.A. - Business Administration, Management Information Systems
California State University, Fullerton
01.2002
A.A. - Business Administration
Orange Coast College
01.1999
Skills
- ADB2, SQL, IBM Mainframe, CICS, DB2, JCL, TSO/ISPF
- Relational Databases, GUI, YBR, Middle Office systems
- AMS Prime 2000 Software, Mindfire
- Basic knowledge: Visual Basic 60, C, Access, UNIX
Certification
- California Fire & Casualty Insurance Broker License #0E27798 (2003)
- Certificate of Completion – Entry Level Accounting (2000)
- California Registered Dental Assistant License (1992)
Timeline
President
NIPOC (Network of Iranian-American Professionals of Orange County)
01.2023 - 12.2025
Commercial Lines Insurance Specialist
ProServ Insurance Services, Inc.
01.2005 - 01.2006
Setup Configuration Analyst
Hewitt Associates LLC / Aon / Alight
01.2001 - 01.2023
Student Research Assistant
California State University, Fullerton
01.2000 - 01.2002
A.A. - Business Administration
Orange Coast College
B.A. - Business Administration, Management Information Systems
California State University, Fullerton
HONORS & AWARDS
Dean’s Honor List, CSU Fullerton (Spring 2000–2002), Dean’s List, Orange Coast College (Spring 1998–Spring 2000), California Society of Certified Public Accountants Scholarship (2000), Minute Maid Company Scholarship (1999), Celebration of Parenthood Scholarship (1999)