Parthkumar Vadaliya
Oshawa,Ontario
Summary
A dedicated professional with experience in teaching, logistics, and customer service. Equipped with strong communication and organizational skills, able to adapt and contribute effectively in diverse roles. Currently expanding expertise in customer service and teaching, demonstrating a commitment to learning and growth in professional environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Shell Canada Products
09.2023 - Current
- Assisting customers with product inquiries and offering personalized recommendations.
- Managing transactions efficiently and maintaining customer satisfaction in a fast-paced environment.
- Handling customer complaints professionally, following company policies and procedures.
- Supporting team collaboration to provide an optimal customer experience.
Faculty Instructor
BRIJ INTERNATIONAL
06.2022 - Current
- Designed engaging and relevant assessments to measure student understanding of course material, leading to more accurate evaluations of learning outcomes.
- Improved student comprehension by utilizing diverse teaching methods and strategies.
- Participated in professional development opportunities to remain current on educational trends and research, enhancing teaching effectiveness.
- Enhanced classroom dynamics for better learning outcomes by implementing interactive group activities.
Education
Graduate Certificate - Supply Chain Management - Global
Durham College
Oshawa, ON06-2025
Graduate Certificate - Project Management
Durham College
Oshawa, ON06-2024
Bachelor of Technology - AGRICULTURE ENGINEERING
JUNAGADH AGRICULTURE UNIVERSITY
GUJARAT, INDIA06-2021
Diploma - AGRICULTURE ENGINEERING
NAVSARI AGRICULTURE UNIVERSITY
GUJARAT, INDIA06-2018
Skills
- Teaching and Communication: Developed and delivered lessons for IELTS and PTE programs with positive feedback from students
- Customer Service: Efficient in handling customer inquiries, transactions, and complaints, ensuring a high level of customer satisfaction
- Organizational Skills: Proficient in managing multiple tasks, preparing lesson plans, and ensuring smooth class operations
- Software Proficiency: Familiar with Microsoft Office Suite (Word, Excel), and customer service systems
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
INTERNSHIPS
1. Final Semester Internship (January 2018 – May 2018)
Organization: Charotar Tractors, Anand
Brief: Learned about tractor marketing, field operations, tractor systems, and maintenance of Eicher Tractors.
2. Summer Internship (June 2019 – June 2019)
Organization: UAS(B)-VST Center for Excellence for Farm Mechanization and Skill Development
Brief: Gained practical knowledge of tractor industry, field operations, servicing, repairs, and maintenance of VST Shakti tractors and tillers.
3. Summer Internship (June 2020 – June 2020)
Organization: Irrilink Drip Irrigation Industries
Brief: Acquired knowledge in drip irrigation design and learned about installation procedures following GGRC guidelines.
4. Final Semester Internship (September 2020 – October 2020)
Organization: ELP Experiential Learning Program
Brief: Explored different sectors of agriculture engineering through virtual modules.
5. Final Semester Internship (November 2020 – December 2020)
Organization: Austin Foods and Beverages Pvt. Ltd.
Brief: Gained knowledge in food processing, operating machinery, and laboratory testing for quality control.
6. Six-Month Internship in Renewable Firm (August 2021 – January 2022)
Organization: K Square Pvt. Ltd.
Brief: Learned about manufacturing, planning, design, and installation of solar panels.
Certification
- Microsoft Excel Specialist
- Lean Six Sigma Foundations
- Smart Serve Certificate
- Food Safety Certificate
- MS project
- MS visio
Timeline
Customer Service Representative
Shell Canada Products
09.2023 - Current
Faculty Instructor
BRIJ INTERNATIONAL
06.2022 - Current
Graduate Certificate - Supply Chain Management - Global
Durham College
Graduate Certificate - Project Management
Durham College
Bachelor of Technology - AGRICULTURE ENGINEERING
JUNAGADH AGRICULTURE UNIVERSITY
Diploma - AGRICULTURE ENGINEERING
NAVSARI AGRICULTURE UNIVERSITY
Similar Profiles
Amandeep PhowAmandeep Phow
Scrum Master (Co-op) at EMR Holdings Canada Inc. O/a Shell CanadaScrum Master (Co-op) at EMR Holdings Canada Inc. O/a Shell Canada
Olumide AinaOlumide Aina
IT Project Lead at Shell Canada (Under Compass Group Canada)IT Project Lead at Shell Canada (Under Compass Group Canada)
OLUMIDE AINAOLUMIDE AINA
Project Manager at COMPASS GROUP CANADA (SHELL CANADA)Project Manager at COMPASS GROUP CANADA (SHELL CANADA)
Mohamed AnazMohamed Anaz
Sales Advisor at Club Demonstration ServicesSales Advisor at Club Demonstration Services
Matthew CliffordMatthew Clifford
Door Technician at BGIS ITS CANADADoor Technician at BGIS ITS CANADA