Parth Patel
Brampton,MB
Summary
Detail-oriented Machine Operator Helper with expertise in equipment calibration and production monitoring. Proven ability to optimize workflow and ensure safety compliance, contributing to enhanced operational effectiveness.
Overview
6
6
years of professional experience
Work History
Machine Operator Helper
Mother Parkers
Mississauga, Ontario
05.2025 - Current
- Assisted Machine Operators with machine set-up and calibration prior to production runs.
- Supported machine operators in setup and adjustment of production equipment to enhance operational readiness.
- Monitored equipment performance and communicated malfunctions to operators for timely resolution.
- Collaborated with team members to optimize workflow during production runs.
- Performed minor repairs on production machines to maintain consistent operational efficiency.
- Followed safety protocols while operating machinery and handling materials.
- Maintained cleanliness and organization of the work area to ensure safety.
- Followed instructions from supervisors regarding specific tasks that need to be completed.
Warehouse Associate
Power Smiths (Via Aerotek Agency)
Brampton, Ontario
11.2025 - 03.2026
- Evaluated and verified incoming shipments for quality assurance.
- Organized inventory for efficient retrieval and storage, enhancing workflow.
- Collaborated with team members to consistently achieve daily production goals.
- Monitored stock levels and reported shortages to supervisors to prevent disruptions.
- Utilized warehouse management systems to track inventory movements efficiently.
- Received deliveries, scanned packages, and updated orders in internal database.
- Maintained accurate records of all incoming and outgoing shipments.
Customer Service Representative
Intouch Cx
Mississauga, MB
11.2024 - 03.2025
- Assisted customers with inquiries and resolved issues efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
- Educated customers on products and services, increasing overall satisfaction and loyalty.
- Managed customer accounts, providing timely updates to enhance service experience.
- Collaborated with team members to enhance service delivery standards.
- Utilized CRM software to track and analyze customer interactions, informing service improvements.
- Documented customer interactions for quality assurance and training purposes.
- Participated in training sessions to improve product knowledge and service skills.
Technical Sales Specialist
Ntt Data
Winnipeg, Manitoba
06.2024 - 03.2025
- Analyzed customer needs to provide tailored technical solutions.
- Developed and maintained strong client relationships for ongoing support.
- Prepared technical documentation and sales proposals to support client engagement.
- Delivered technical product support, including installation, troubleshooting, and repair services, ensuring customer satisfaction.
- Provided product training and support to clients post-sale.
- Responded promptly to customer inquiries to ensure satisfaction and engagement.
- Collaborated with cross-functional teams to enhance product offerings.
- Conducted market research to uncover new sales opportunities and industry trends.
- Generated leads through cold calling prospective clients.
Warehouse Associate
Big Rock Sports
Winnipeg, MB
11.2021 - 06.2024
- Organized inventory for efficient retrieval and storage to streamline operations.
- Monitored stock levels and reported shortages to supervisors to maintain inventory accuracy.
- Received and inspected incoming shipments for quality assurance.
- Packaged products for shipment with accurate labeling and documentation to ensure compliance.
- Collaborated with team members to meet daily production goals.
- Maintained a clean and safe work environment according to safety standards.
Supervisor
Za Pizza
Winnipeg, Manitoba
04.2021 - 04.2023
- Oversaw daily operations in fast-paced pizza restaurant to ensure efficient service and customer satisfaction.
- Coordinated team schedules to maximize staff coverage during peak hours, ensuring smooth operations and improved service delivery.
- Trained and mentored new staff on food preparation and customer service to enhance team capabilities and improve customer experiences.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Managed inventory levels and ordered supplies to ensure availability.
- Ensured adherence to health and safety standards in food handling.
Network Technician Intern
Herzing College
Montreal, Quebec
08.2020 - 12.2020
- Configured and maintained routers, switches, and access points for campus connectivity.
- Supported network troubleshooting and diagnostics, enhancing reliability for student and faculty systems.
- Supported the installation of network hardware in classrooms and administrative offices.
- Collaborated with IT staff to resolve technical issues promptly and efficiently.
- Recorded network configurations and maintenance procedures, ensuring knowledge transfer and consistency.
- Answered user inquiries regarding network access and issues, improving overall user experience.
Education
AEC - Computer Networking
Herzing College
Montreal, QC12-2020
Skills
- Equipment calibration
- Production safety
- Inventory management
- Time management
- Effective communication
- Customer support
Timeline
Warehouse Associate
Power Smiths (Via Aerotek Agency)
11.2025 - 03.2026
Machine Operator Helper
Mother Parkers
05.2025 - Current
Customer Service Representative
Intouch Cx
11.2024 - 03.2025
Technical Sales Specialist
Ntt Data
06.2024 - 03.2025
Warehouse Associate
Big Rock Sports
11.2021 - 06.2024
Supervisor
Za Pizza
04.2021 - 04.2023
Network Technician Intern
Herzing College
08.2020 - 12.2020
AEC - Computer Networking
Herzing College