Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Parth Patel

Regina,SK

Summary

Dynamic and results-driven professional with extensive experience in restaurant management at Burger King. Proven expertise in cash handling and inventory management, enhancing customer satisfaction through effective staff coaching and problem-solving. Committed to maintaining high-quality standards and optimizing operational efficiency, ensuring seamless service delivery and team performance.

Overview

9
9
years of professional experience

Work History

Shift Leader

Westend Convenience
Carnduff, Saskatchewan
08.2024 - Current
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Resolved customer complaints promptly and professionally.
  • Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
  • Collected payments for dispensed gas and tendered change or receipts to customers.
  • Updated pricing information on gas pumps and signage to reflect current rates.
  • Managed cash register and processed customer transactions with high accuracy.
  • Prepared daily reports of fuel, oil and accessory sales.
  • Prepared food items such as sandwiches, salads, hot dogs according to company recipes.

Restaurant Manager

Romana Pizza
Brandon, Manitoba
11.2022 - 07.2024
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Optimized profits by controlling food, beverage and labor costs.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Oversaw food preparation, production and presentation according to quality standards.

Restaurant Manager

Burger King
Niagara Falls, Ontario
09.2021 - 09.2022
  • Optimized profits by controlling food, beverage and labor costs.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained new employees to perform duties.

Shift Supervisor

Burger King
Niagara Falls, Ontario
07.2018 - 09.2021
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Taught staff upselling techniques to meet revenue targets.

Team Member

Burger king
Niagara Falls, Ontario
09.2016 - 07.2018
  • Addressed customer needs, responding to specific requests.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Used broilers, deep fryers, to cook food.
  • Followed specific methods for food preparation and proper portioning.

Education

Advanced Diploma - International Business Management

Niagara College
Welland, None
09-2017

Skills

  • Cash handling
  • Customer service
  • Inventory management
  • Food safety
  • Staff scheduling
  • Quality control
  • Shift leadership
  • Customer relationship management
  • Shift checklists
  • Decision-making
  • Problem-solving abilities

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Native/ Bilingual

References

References available upon request.

Timeline

Shift Leader

Westend Convenience
08.2024 - Current

Restaurant Manager

Romana Pizza
11.2022 - 07.2024

Restaurant Manager

Burger King
09.2021 - 09.2022

Shift Supervisor

Burger King
07.2018 - 09.2021

Team Member

Burger king
09.2016 - 07.2018

Advanced Diploma - International Business Management

Niagara College

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Parth Patel