Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Parth Patel

Lethbridge,AB

Summary

Seasoned leader with a proven track record at Taco Del Mar, adept in operations management and team leadership. Expert in enhancing customer satisfaction and resolving conflicts, significantly improving team performance through strategic talent development. Holds a Security Guard License, showcasing a blend of hard and soft skills critical for high-stakes environments.

Overview

4
4
years of professional experience

Work History

Manager

Taco Del Mar
04.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Supervisor

SUBWAYRestaurants
01.2022 - 03.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Production Assistant

Goodfoodco
09.2020 - 12.2021
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Completed wide range of tasks in diverse filming areas to support operations.
  • Maintained a safe and clean work environment, contributing to overall team productivity.

Security Officer

IGS
05.2021 - 08.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Education

High School Diploma -

Herzing College
Montreal, QC
12.2021

Skills

  • Team Leadership and Time Management
  • Verbal and written communication
  • Operations Management
  • Complex Problem-Solving
  • Security Guard License

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Limited Working
French
Elementary

Timeline

Manager

Taco Del Mar
04.2023 - Current

Supervisor

SUBWAYRestaurants
01.2022 - 03.2023

Security Officer

IGS
05.2021 - 08.2021

Production Assistant

Goodfoodco
09.2020 - 12.2021

High School Diploma -

Herzing College

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Parth Patel