PARTH PATEL
Yellowknife,Northwest Territories
Summary
Polite and professional Bartender/server successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
2
2
years of professional experience
Work History
Customer Service Agent
WestJet Airlines
12.2023 - Current
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Streamlined communication processes for improved information exchange between customers and team members.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
Bartender
Kilt And Castle
01.2024 - 04.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Make my customer base by providing good service, who comes 4 to 5 days a week during my shifts.
Barista/server
Heavenly Desserts
01.2023 - 11.2023
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista/server
Dspot Dessert Cafe
05.2022 - 01.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Associate of Science - Computer Engineer
Sheridan College
Brampton08.2023
Skills
- Cash Management
- Customer Service
- Upselling
- Customer Relations
Timeline
Bartender
Kilt And Castle
01.2024 - 04.2024
Customer Service Agent
WestJet Airlines
12.2023 - Current
Barista/server
Heavenly Desserts
01.2023 - 11.2023
Barista/server
Dspot Dessert Cafe
05.2022 - 01.2023
Associate of Science - Computer Engineer
Sheridan College
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