Parth Parmar
Montreal
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Computer Technician
Computech Repair Service
04.2024 - Current
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Recommended new and replacement hardware and software purchases.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Team lead for warehouse management
Wecook meals
08.2021 - 10.2023
- Quality control and analysis, inventory management, rotation of products according to FIFO, freezer organization and rotation, training new associates and team management
Help desk and sales associate
IO Solutions
05.2023 - 08.2023
- Troubleshooting customer's technical problems, explaining the software interface to the customers, billing of mobility lines and wifi services
Education
Advanced Diploma - Computer Networking And Security
College Lassale
Montreal, QC05.2024
Skills
- CCNA
- CCNP
- Active Directory
- System Administration
- TCP/IP
- VoIP
- Linux shell
- Microsoft 365
- LAN/WAN
- SCCM
- VLANs
- OSPF
- DHCP
- EIGRP
- DNS
- Microsoft Exchange Server
- BGP
- Troubleshooting problems
- Strong communication skills
- Adaptability to new technologies
- Customer satisfaction approach
- Technical support
- SQL server
- Helpdesk
- Product Analysis
- Escalation
- Printers and Peripherals Installation
- Virtualization Technologies
- Microsoft Office
Languages
English
Native or Bilingual
French
Limited Working
Projects
Cisco Project: Integrating Skills, Designed and implemented a complex network for a company with multiple sites in six cities, using OSPF, EIGRP or BGP routing protocols, VLANs, VPNs, HSRP, PPP, DHCP, DMVPN, NAT, PAT, access control lists, and more., Configured network design considered specific requirements of each department/division, including the number of employees, workstations, laptops, and servers, as well as the need for wireless access and security between networks., Understood company requirements for private address usage throughout and DHCP for the LANs, and VLSM to conserve address space., Integrated IPv6 in a dual-stack configuration., Provided access to the Internet through Dublin Border Router using PAT, with restrictions on web traffic and multiple protocols allowed within the company's WAN.
Timeline
Computer Technician
Computech Repair Service
04.2024 - Current
Help desk and sales associate
IO Solutions
05.2023 - 08.2023
Team lead for warehouse management
Wecook meals
08.2021 - 10.2023
Advanced Diploma - Computer Networking And Security
College Lassale
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