Monitored inventory levels and facilitated restocking of merchandise, including fuel supplies, convenience store items, and promotional materials.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Managing monthly sales and performance reports to support operational planning and strategic decision-making.
Prepared and analyzed financial reports, including sales figures, expense reports, and budget variances, to identify areas for improvement and cost-saving opportunities
Sales Associate
Shell
Vancouver, BC
02.2019 - 02.2021
Accurately processed POS transactions, ensuring the proper handling of cash, credit cards, and payment methods.
Prepared merchandise for sales floor by pricing or tagging.
Assisted in the preparation of daily reports, including sales transactions, fuel inventory, and reconciliation of cash drawers.
Handled customer complaints and conflicts professionally, resolving issues to maintain customer satisfaction and loyalty.