Summary
Overview
Work History
Education
Skills
Timeline
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Parth Monga

Winnipeg,MB

Summary

Dynamic market research and sales professional with experience at Prairie Research Associates and Walmart. Proven ability to enhance customer satisfaction through critical thinking and effective communication. Skilled in data analysis and Microsoft Excel, consistently exceeding sales targets and fostering strong client relationships to drive business success.

Overview

4
4
years of professional experience

Work History

Market Research Intern

Prairie Research Associates
11.2022 - Current
  • Identified and monitored industry trends to stay ahead of competitors and address emerging market needs proactively.
  • Collected and analyzed consumer data for better-targeted marketing campaigns, increasing customer engagement.
  • Assisted in creating and distributing surveys to gather valuable feedback from customers, improving product offerings.
  • Completed research, compiled data, and assisted in timely reporting.
  • Collected data from variety of sources to create detailed market research reports for top-level decision makers.

Sales Intern

Neo Financial
02.2024 - 09.2024
  • Managed customer expectations and helped navigate sales processes.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Customer Service Representative

Walmart
10.2023 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.


Sales Assistant

Odessa
05.2021 - 08.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Attended multiple trade fairs, leading to increase in sales.

Education

BBA - Business Administration And Management

University of Winnipeg
06-2025

Skills

  • Microsoft Excel
  • Customer service
  • Critical thinking
  • Data entry
  • Sales events

Timeline

Sales Intern

Neo Financial
02.2024 - 09.2024

Customer Service Representative

Walmart
10.2023 - 08.2024

Market Research Intern

Prairie Research Associates
11.2022 - Current

Sales Assistant

Odessa
05.2021 - 08.2022

BBA - Business Administration And Management

University of Winnipeg

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Parth Monga