Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Parth Kumar

Brampton,Canada

Summary

Front desk customer service experience of more than 3 years providing staggering clerical and team support to clients and internal workers. Satisfied walk-in clients, manages appointments, answers phones, and assists customers with inquiries and concerns.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Security Guard

VP Protection
09.2022 - Current
  • Greets customers and provides directions when necessary
  • Effective communicator when discussing problems and answering solutions with over 100s of customers on the phone or in person and escort contractors on daily basis
  • Handles a large amount of cash & cheques from tenants and passes it to management, sends Emails or Reports via computers regarding theft, property damage, etc
  • Helps to train and mentor new hires.

Restaurant Cashier

Punjabi Haveli
11.2021 - 08.2022
  • Greeted each customer as they entered the restaurant with a kind demeanor and effective communication techniques
  • Took advantage of superior money management and customer service abilities to manage transactions for both dine-in and takeaway meal orders
  • Operated the cash register and took various kinds of payment, including debit and credit cards, as well as cash
  • By making sure that all items were delivered to clients on time, provides greater customer service in a fast-paced environment.

Front Desk Receptionist

Bharat Computer World
09.2020 - 09.2021
  • Answered many phone calls, responded to email inquiries within 24 hours, booked appointments and greeted clients
  • Greeted and welcome guests in person and on phone; answer and direct inquiries
  • Monitored lobby access, visitor documentation, security parameters, front desk expenditures, and calls received
  • Ensure clients' comfort by providing outstanding customer service and managing waiting room facilities.

Education

Diploma - Computer Systems Technician

Loyalist College
12.2022

Prisha Institute of Education & Technology
08.2020

High School Diploma -

MPPS
Kurukshetra, India
03.2020

Skills

  • Customer Service (3 Years)
  • Cash handling
  • Data entry & DBMS
  • Multi-line phone system
  • Multi-tasking
  • Multi-lingual (English, Hindi, Punjabi)
  • Microsoft Word, Excel, and Outlook
  • 45 WPM
  • March 2019 to March 2020

Certification

  • Digital Financial Services Typing Practice, HTML, JavaScript, C, C++, Core Java
  • DBMS & English Typing
  • Standard First Aid/CPR level certification.

Timeline

Front Desk Security Guard

VP Protection
09.2022 - Current

Restaurant Cashier

Punjabi Haveli
11.2021 - 08.2022

Front Desk Receptionist

Bharat Computer World
09.2020 - 09.2021

Diploma - Computer Systems Technician

Loyalist College

Prisha Institute of Education & Technology

High School Diploma -

MPPS

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Parth Kumar