PARTH KAPADIYA
Lloydminster,SK
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Detail-oriented, organized, and meticulous employee. Works at a fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2025
2025
years of professional experience
Work History
Department manager Consumables & Fashion
Walmart Canada
05.2022 - Current
- Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate
- Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks
- Delegate, assist and follow-up on the completion of price changes and feature sets
- Delegate, assist and follow-up on modular completion in assigned area
- Delegate and support with coverage in required areas on the sales floor as needed, support with recovery and zoning activities
- Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris
- Ensuring associate breaks are taken in accordance with coverage
- Training, developing and offering feedback to associates
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Customer Experience Associate
Staples Canada
12.2022 - Current
- Answering question about a company's products and services
- Processing orders and transaction
- Resolving issues and troubleshooting technical problems
- Delivering information about a company's offering
- Providing proactive customer outreach
- Handling customer complaints
- Collecting and analyzing customer feedback
Grocery Clerk and Fulfillment Associate
Real Canadian Superstore
- Fulfillment of various product in grocery department
- Communication with customer regarding their products
- Managing the inventory of store in grocery department
Customer Support Engineer & Administrative
SKF India LTD
03.2020 - 07.2021
- Collaborate with team members to achieve better results
- Conduct market research to identify selling possibilities and evaluate
- Understanding of Customer needs
- To provide customers assistance and technical support from their different plants & locations.
- Maintained strong relationships with clients by consistently delivering timely, professional, and empathetic support services.
- Demonstrated exceptional analytical skills by diagnosing complex software issues promptly and escalating them when necessary.
- Took ownership of issues and set proper and realistic expectations to deliver prompt solutions.
- Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
Sales and Service Engineer
Zen Air Tech PVT LTD
09.2021 - 04.2022
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Conduct market research to identify selling possibilities and evaluate
- Understanding of Customer needs
- Actively seek out new sales opportunities through cold calling
- Worked in high pressure and fast pace environment
- Communicated to international clients in email and calls on daily basis
Education
Bachelor of Business Administration - General Business
Lakeland College
Lloydminster, AB05-2022
Associate of Applied Science - Practical Elements of Mechanical Engineering
Fanshawe College of Applied Arts And Technology
01-2021
Bachelor of Science - Mechanical Engineering
LJ Institute of Engineering And Technology
Ahmedabad, GJ05-2018
Skills
- Teamwork and Collaboration
- Excellent Communication
- Problem-Solving
- Project Planning
- Engineering Documentation
- Web Technologies
- Computer-Aided Design
Languages
English
Native or Bilingual
Timeline
Customer Experience Associate
Staples Canada
12.2022 - Current
Department manager Consumables & Fashion
Walmart Canada
05.2022 - Current
Sales and Service Engineer
Zen Air Tech PVT LTD
09.2021 - 04.2022
Customer Support Engineer & Administrative
SKF India LTD
03.2020 - 07.2021
Grocery Clerk and Fulfillment Associate
Real Canadian Superstore
Bachelor of Business Administration - General Business
Lakeland College
Associate of Applied Science - Practical Elements of Mechanical Engineering
Fanshawe College of Applied Arts And Technology
Bachelor of Science - Mechanical Engineering
LJ Institute of Engineering And Technology
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