Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Parth Chopra

Brampton,Canada

Summary

Dynamic Senior Sales and Leasing Consultant at Milton Ford Lincoln, recognized for exceptional sales performance and customer satisfaction. Expert in sales strategy and client relationship management, consistently exceeding targets. Proven ability to structure deals and drive profitability through effective collaboration and upselling, resulting in a robust client base and award-winning results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Sales and Leasing Consultant

Milton Ford Lincoln
Milton, Canada
01.2020 - Current
  • Consistently top-ranked for exceeding sales goals and driving team performance.
  • Skilled in developing strategic sales approaches, identifying customer needs, and delivering tailored product solutions.
  • Strong collaborator with leadership and finance teams to boost profitability and grow the customer base.
  • Awarded the Ford Summit Award in 2022 and 2024 for exceptional sales performance and customer satisfaction.
  • Assisted with desking deals, vehicle locates, credit applications, and documentation to support efficient and accurate deal flow.
  • Worked closely with Finance Managers to structure deals in alignment with lender guidelines, gaining hands-on experience in deal evaluation and financing approvals.
  • Presented and upsold financing, extended warranty, and protection products, contributing to strong F&I product penetration rates.
  • Developed a robust client base through personalized service, proactive follow-ups, and social media-driven lead generation.

Sales and Leasing Consultant

Mazda of Brampton
Brampton, Canada
01.2018 - 01.2020
  • Provided professional and knowledgeable assistance to customers in selecting new and pre-owned Mazda vehicles.
  • Built rapport with clients through effective communication and product expertise.
  • Guided customers through the sales process, from initial inquiry to final purchase, ensuring a positive and seamless buying experience.
  • Collaborated with the sales team to meet dealership goals and maintain high customer satisfaction.
  • Successfully closed multiple vehicle sales within the first few weeks of employment by quickly learning product details and dealership processes.
  • Built strong customer relationships, resulting in positive feedback and potential referrals.
  • Contributed to team sales targets through proactive follow-ups, needs-based selling, and detailed vehicle presentations.
  • Maintained up-to-date knowledge of Mazda models, features, and promotions to provide accurate information to customers.
  • Demonstrated adaptability and quick learning in a fast-paced, commission-based sales environment.

Small Business & Customer Service Manager

Rogers Communications
Mississauga, Canada
01.2013 - 01.2018
  • Managed and developed relationships with small business clients, providing tailored wireless, internet, and communication solutions to meet their operational needs.
  • Acted as a key point of contact within the retail environment, delivering exceptional customer service and driving business growth through consultative sales.
  • Collaborated with internal teams to ensure seamless onboarding, account management, and ongoing support for business clients.
  • Consistently exceeded monthly and quarterly sales targets for small business solutions, including wireless plans, internet packages, and hardware.
  • Built a strong portfolio of loyal small business clients through personalized service and strategic account management.
  • Identified upselling and cross-selling opportunities, increasing average revenue per account.
  • Streamlined the client onboarding process, improving efficiency and customer satisfaction.
  • Recognized by management for exceptional customer service and contribution to team performance metrics.
  • Developed expertise in Rogers' suite of business products, enabling effective solution-based selling and client consultations.

Education

Bachelors in Business Administation -

York University
North York, ON
01.2018

Skills

  • Sales strategy
  • Customer relationship management
  • Deal structuring
  • Financing knowledge
  • Lead generation
  • Product upselling
  • Client follow-up
  • Team collaboration
  • Negotiation skills
  • Upselling strategies
  • Interpersonal communication

Languages

  • English
  • Hindi
  • Punjabi
  • Urdu

Certification

  • OMVIC: 2018

Timeline

Senior Sales and Leasing Consultant

Milton Ford Lincoln
01.2020 - Current

Sales and Leasing Consultant

Mazda of Brampton
01.2018 - 01.2020

Small Business & Customer Service Manager

Rogers Communications
01.2013 - 01.2018

Bachelors in Business Administation -

York University
Parth Chopra