Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Parsia Shirkhanlou

Vancouver,BC

Summary

An aspiring optometrist with a robust background in customer service, office administration, and retail operations, reflecting my results-driven approach. Currently pursuing a Bachelor of Science in Kinesiology at Simon Fraser University, where I focus on understanding human movement and health and have some familiarity with medical terms. Hardworking and passionate job seeker with strong organizational skills, eager to secure a sales/optometrist assistant position. Ready to help the team achieve company goals.

Overview

5
5
years of professional experience

Work History

Host & Server

Suren Restaurant
06.2024 - Current
  • Greeting and welcoming guests with a warm and friendly demeanor, ensuring a positive first impression
  • Managing reservations and seating arrangements to optimize table turnover and minimize wait times
  • Coordinating with the waitstaff and kitchen team to ensure smooth service flow and timely food delivery
  • Assisting in resolving customer inquiries and complaints, maintaining a high level of customer satisfaction
  • Maintaining cleanliness and organization of the entrance, lobby, and seating areas
  • Assisting in the training of new hosts, providing guidance on best practices and restaurant procedures
  • Handling high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Contributing to team success through effective communication and cooperation with coworkers and management.

Office Administrator

Elegant Immigration Services
06.2023 - 06.2024
  • Managed phone, email, and appointment scheduling for the office
  • Supported clients with immigration processes, ensuring all documentation was accurate and compliant with regulations
  • Implemented an efficient filing system, improving document retrieval time significantly
  • Maintained high client satisfaction by providing excellent service and support
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.

Technician

Pro Ace Heating & Air Conditioning
03.2021 - 12.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
  • Streamlined workflow processes by keeping tools organized and well-maintained, minimizing downtime between jobs.

Cashier

Winners
07.2021 - 02.2022
  • Processed daily transactions with a high level of accuracy
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly, leading to increased repeat customers
  • Maintained a clean and organized cashier area, contributing to a positive shopping experience
  • Assisted in training new cashiers, helping them to quickly become proficient and efficient

Grocery Clerk

Danial Grocery Store
03.2019 - 05.2021
  • Stocked shelves, rotated inventory, and maintained store cleanliness, ensuring products were well-presented and accessible
  • Provided personalized assistance to customers, offering product recommendations and helping them locate items
  • Operated the cash register proficiently, processing transactions accurately
  • Developed strong attention to detail and organizational skills through managing inventory and maintaining store standards

Education

Bachelor of Science in Kinesiology -

Simon Fraser University
09.2026

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent communication and interpersonal skills, with a focus on delivering superior customer service
  • Strong organizational abilities, including time management and task prioritization
  • Detail-oriented with a commitment to accuracy and efficiency
  • Fluent in English and Farsi
  • Office Administration
  • Appointment Scheduling
  • Patient Care Coordination
  • Payment Collection
  • Report Preparation
  • Supply Restocking
  • Appointment Setting
  • Customer Education

Languages

English
Native or Bilingual
Farsi
Native or Bilingual

Timeline

Host & Server

Suren Restaurant
06.2024 - Current

Office Administrator

Elegant Immigration Services
06.2023 - 06.2024

Cashier

Winners
07.2021 - 02.2022

Technician

Pro Ace Heating & Air Conditioning
03.2021 - 12.2023

Grocery Clerk

Danial Grocery Store
03.2019 - 05.2021

Bachelor of Science in Kinesiology -

Simon Fraser University

Similar Profiles

CREATE PROFILE
Parsia Shirkhanlou