Summary
Overview
Work History
Education
Skills
Timeline
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Parshwa Shah

Mississauga,ON

Summary

Motivated Inside Sales Engineer with over two years of experience in technical sales and support. Proficient in translating technical information into sales and customer-friendly language, able to identify and understand customer requirements and provide solutions to meet their needs. Demonstrated expertise in product demonstrations and presentations, able to effectively communicate the benefits and features of products to customers. Detail-oriented with excellent time management skills, committed to providing excellent service to clients. Eager to learn and grow within the industry.

Overview

4
4
years of professional experience

Work History

Inside Sales - Automation

Franklin Empire
Toronto, ON
04.2023 - 11.2023
  • Prepared quotes for customers based on their needs and budget requirements and further followed up with customers after purchase to ensure satisfaction with products and services received.
  • Managed customer accounts by tracking order status and resolving any issues that arose and as a result cultivated and strengthened customer relationships to drive revenue growth.
  • Built strong relationships with various suppliers of automation parts across North America, enabling efficient service delivery and superior customer experience.
  • Updated inventory records with purchase orders, invoices, and other transactions.
  • Mastered product knowledge, facilitating effective communication with customers and driving sales growth.

Inside Sales - Automation

QUANTUM FIRST AUTOMATION
Mississauga, ON
01.2022 - 04.2023
  • Managed sales cycle for top-tier clients across industries, utilizing technical expertise to drive revenue growth through tailored solutions.
  • Successfully collaborated with cross-functional teams to provide innovative and customized automation solutions that met unique customer needs, resulting in an escalating customer satisfaction rate by 28%.
  • Delivered previously obsolete or long lead time parts to customers through global supplier brokering, resulting in a 20% increase in customer retention rate.

Automation Project Engineer

MULTITECH CONTROL SYSTEMS
INDIA
12.2019 - 08.2021
  • Developed and maintained comprehensive project plans, defining key milestones, deliverables, and dependencies, and tracking progress against established timelines.
  • Performed risk analysis and mitigation, identifying potential project risks and developing strategies to minimize their impact on project scope, timeline, and budget.
  • Researched concept designs and provided cost estimates to commercial customers.
  • Developed and maintained technical documentation for company's automation solutions and central monitoring systems, supporting sales and marketing efforts.

Education

Master of Engineering: Electrical & Computer Engineering -

University of Windsor
Windsor, ON
09-2022

Bachelor of Engineering: ELECTRICAL ENGINEERING -

KADI SARVA VISHWAVIDYALAYA
Ahmedabad, Gujarat
07-2020

Skills

  • Customer Relationship Management
  • Strong Technical Acumen
  • Time Management and Organizational
  • Communication and Sales
  • Problem Resolution
  • Market Analysis
  • Lead Generation and Qualification
  • Microsoft Office
  • PLC and HMI Programming
  • Service Oriented

Timeline

Inside Sales - Automation

Franklin Empire
04.2023 - 11.2023

Inside Sales - Automation

QUANTUM FIRST AUTOMATION
01.2022 - 04.2023

Automation Project Engineer

MULTITECH CONTROL SYSTEMS
12.2019 - 08.2021

Master of Engineering: Electrical & Computer Engineering -

University of Windsor

Bachelor of Engineering: ELECTRICAL ENGINEERING -

KADI SARVA VISHWAVIDYALAYA

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Parshwa Shah