Parsa Olyaeifard

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Monitored customer order process and addressed customer issues.

- Origin Store: Oshawa Centre - Supported Store: York Dale Mall (4 Months)

• Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
• Answered product questions with up-to-date knowledge of sales and promotions on sales floor, as well as the telephone.
• Helped customers find specific products, answered questions and offered product advice.
• Accepted cash and credit card payments, issued receipts and provided change.

• Reported real-time pre-game and post-game coverage of sporting events at collegiate and OUA Level.
• Worked as head-announcer for multi-sport tournaments on a regional level (CUFLA, OUA Playoffs).
• Adjusted to unexpected challenges against the clock to meet game day standards and league regulations.
• Collaborated with peers to deliver consistent service and promote customer retention.

• Encouraged team members to become stronger, more agile athletes and successful competitors through focus, effective training and proper nutrition.
• Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facilities.
• Applied evaluation techniques and knowledge to assess abilities to assign players to correct positions on team.
• Improved team behavior by modeling correct actions and instilling discipline.