Parsa Nateghi
Saskatoon,Saskatchewan
Summary
If you're looking for a talented individual to join your team, I'm here to offer myself as someone who values customers and is excited about taking on new challenges. I believe that providing excellent customer service is crucial for retaining loyal customers. As your future store associate, I can handle all the necessary tasks involved in running a store, from general operations to organizing merchandise.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Hyperstar Chain Shopping Centers Inc
Tehran , Tehran, Iran
02.2015 - 05.2016
- Worked with patience to maintain an organized and efficient work environment
- Recommended improvements in products, services, and billing methods using problem-solving skills to manage and prevent future problems.
- Provided excellent customer service with empathy and effective communication skills to resolve customer complaints quickly and efficiently.
- Productive and active listening to enhance customer service by anticipating needs and delivering outstanding support.
- Improving technical knowledge about the products and adaptability skills to resolve problems with a positive attitude.
- Being a fast learner and an active member of the team
English Teacher
Isfahan University of Technology Language Institute
Isfahan, Ishahan, Iran
09.2021 - 09.2023
- Teaching advanced English levels of speaking, listening, reading, and writing skills to adult students (18-35)
- Implementation of Class management and team management skills to reach a high standard of efficiency in task accomplishment.
- Commitment and dedication to the organization
Education
Master of Science - Occupational And Public Health
University of Saskatchewan
Saskatoon, SK12-2025
Bachelor of Science - Occupational And Public Health
Isfahan University of Medical Sciences
Isfahan, Iran07-2023
Skills
- Excellent Communication
- Problem-Solving
- Empathy and Patience
- Active Listening
- Product/Service Knowledge
- Fast Learning
- Time Management
- Adaptability
- Conflict Resolution
- Technological Proficiency
- Positive Attitude
Languages
English
Professional
Persian
Native/ Bilingual
Timeline
English Teacher
Isfahan University of Technology Language Institute
09.2021 - 09.2023
Customer Service Representative
Hyperstar Chain Shopping Centers Inc
02.2015 - 05.2016
Master of Science - Occupational And Public Health
University of Saskatchewan
Bachelor of Science - Occupational And Public Health
Isfahan University of Medical Sciences
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