Summary
Overview
Work History
Education
Skills
Timeline
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Parsa Mojgan

Vancouver,BC

Summary

Results-driven and personable professional with a proven background in sales, customer service, and team leadership across dynamic retail environments. Skilled at building trust with clients, guiding purchasing decisions, and contributing to high-performing teams. Currently completing a BSc in Computer Science, with strong analytical and technical capabilities. Combines a people-first mindset with problem-solving skills to deliver excellent service and meet business goals.

Overview

5
5
years of professional experience

Work History

Team Lead

DUER
Vancouver, Canada
12.2020 - 11.2023
  • Led by example on the sales floor, consistently delivering high-quality service that translated into strong individual and team sales.
  • Actively engaged customers to identify their needs, provide tailored product recommendations, and enhance their shopping experience.
  • Supported the team in achieving and surpassing sales goals through mentorship, product training, and a motivating floor presence.
  • Applied deep product knowledge and commercial awareness to promote key items and seasonal features, boosting customer interest and satisfaction.
  • Collaborated with management to implement strategies that maximized traffic conversion and elevated average transaction value.
  • Oversaw visual merchandising, floor changes, and stock organization to support product turnover.
  • Applied KPI knowledge and commercial awareness to support decision-making and enhance store performance.
  • Delegated daily tasks and sales targets, fostering a results-driven, and collaborative environment.

Sales Associate

Running Room
Vancouver, Canada
05.2019 - 12.2020
  • Approach browsing customers and initiate conversations to determine buying preferences.
  • Delivered personalized service to customers in a fast paced, performance-driven retail setting.
  • Sign customers up for marketing lists, and inform them of upcoming promotions or customer events.

Youth Ambassador

Newcomer Orientation and Welcome British Columbia
Vamcouver , BC
  • Supported newcomers in adjusting to the school system, helping them develop friendships, and confidence in a new cultural environment.
  • Assisted with school registration, classroom orientation, and social integration activities for refugee youth.
  • Fostered inclusive spaces by promoting cultural understanding and peer-to-peer support.

Education

Bachelor - Computer Science

Capilano University
North Vancouver, BC
12-2025

Skills

  • Problem solving
  • Data management and analysis
  • Team leadership and mentorship
  • Client retention strategies
  • Sales strategy
  • Product knowledge
  • Equity and inclusion initiatives
  • Customer-focused mindset with a solution-oriented approach
  • Bilingual: English and Persian (Farsi)

Timeline

Team Lead

DUER
12.2020 - 11.2023

Sales Associate

Running Room
05.2019 - 12.2020

Youth Ambassador

Newcomer Orientation and Welcome British Columbia

Bachelor - Computer Science

Capilano University

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Parsa Mojgan