Summary
Overview
Work History
Education
Skills
Languages
Certification
Photography
Timeline
Generic

Parsa Karmousa

NORTH VANCOUVER

Summary

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to brinng years of experience to dynamic new position.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front End Supervisor

Loblaws City Market
12.2022 - Current
  • Supervising checkout lanes to ensure smooth and efficient customer flow, managing cashier schedules, and addressing any issues that arise during transactions, such as price discrepancies or payment problems.
  • Assisting customers with inquiries, concerns, or complaints, and resolving any issues to ensure a positive shopping experience. Involving handling returns, exchanges, and refunds, as well as addressing questions about products or store policies.
  • Overseeing cashiers' handling of cash, checks, credit/debit cards, and other forms of payment to ensure accuracy and compliance with store policies and procedures. Also responsible for preparing cash deposits and reconciling cash drawers at the end of shifts.
  • Providing training and guidance to front-end staff, including cashiers and customer service associates, to ensure they understand their roles and responsibilities and can perform their duties effectively. Conducting performance evaluation

Crew Chief

Student Works Painting
05.2023 - 09.2023
  • Overseeing the crew and making sure task are complete in a timely manner and according to specifications
  • Providing training to new members and less experienced members
  • point of contact between the crew and management or clients, relaying information, discussing project requirements, and addressing any concerns or issues that arise during the course of the work.
  • making sure of the safety of the workplace and team members Providing customer service and marketing for the company

Stock Clerk

Burnaby Neighborhood Houses
09.2021 - 06.2023
  • receive incoming food donations, inspecting them for quality and sorting them based on type, expiration dates, and other relevant criteria. Ensuring that donated items are properly stored and organized for easy access.
  • maintain accurate records of inventory levels, tracking incoming donations and outgoing distributions. Involving using computerized inventory systems or manual record-keeping methods to monitor stock levels and reorder supplies as needed.
  • assemble food packages or orders for distribution to clients or partner agencies, following specific guidelines or dietary requirements.

Education

Bachelor Of Applied Sciences - Electrical And Computer Engineering

University of British Columbia
Vancouver, BC
04.2027

High School Diploma -

Burnaby South Secondary
Burnaby, BC
06.2022

Skills

  • Employee Motivation
  • Records Organization
  • Effective Planning
  • Employee Training
  • Extensive Costumer service Experience
  • Fluent In Farsi
  • Strong attention to details
  • time management

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Certification

Works Safe BC

BCLC certification of Lottery retailer

Photography

Photography is one of my hobbies and passions. I have been doing photography and photo editing for the past 4 years

Timeline

Crew Chief

Student Works Painting
05.2023 - 09.2023

Front End Supervisor

Loblaws City Market
12.2022 - Current

Stock Clerk

Burnaby Neighborhood Houses
09.2021 - 06.2023

Bachelor Of Applied Sciences - Electrical And Computer Engineering

University of British Columbia

High School Diploma -

Burnaby South Secondary

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Parsa Karmousa