Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Parnyan Sorush Yousofi

Burnaby,Canada

Summary

Social support worker

Client Support: Provide emotional support, counseling, and assistance with daily living activities (hygiene, chores, meal prep).

Assessment & Planning: Evaluate client needs and develop personalized support plans.

Resource Connection: Link clients with housing, healthcare, education, employment, and other vital services.

Advocacy: Champion clients' rights and ensure their needs are met within the community and systems.

Crisis Intervention: Offer immediate support and emergency services during difficult situations.

Program & Community Duties

Program Implementation: Design, implement, and evaluate community programs.

Community Engagement: Foster social inclusion and participation.

Volunteer Coordination: Recruit, train, and manage volunteers.

Collaboration: Work with other agencies, healthcare providers, and professionals for holistic care.

Administrative Duties

Documentation: Maintain detailed client records, case notes, and progress reports.

Reporting: Prepare reports for funding, statistics, and program evaluation.

Empathy, active listening, and strong communication.

Problem-solving, organizational skills, and flexibility.

Resilience and cultural competence.

Overview

18
18
years of professional experience

Work History

Pharmacy Assistant (Volunteer)

Shoppers DrugMart
01.2023 - Current
  • Greeted customer promptly and gathered prescription information according to standards and followed all confidentiality and privacy requirements.
  • Received new and repeat prescription orders and set realistic expectations for prescription wait times.
  • Answered questions from customers and referred customers to the Pharmacist for counselling and/or have clinical inquiries.
  • Handled insurance billing both online and manually. Maintained the cash register and cashed out prescriptions.
  • Contacted clients when requested by Pharmacist with regards to prescription information. Also contacted clients as to when to pick up their prescription.
  • Accurately entered data for new prescriptions, and managed refill requests.
  • Assisted with prescription preparation, counting/measuring the proper amount and labeling.

Front Desk Clerk (Volunteer)

Burnaby Neighborhood House
01.2023 - Current
  • Answered phone calls, assisted clients with questions and provided them with information about services.
  • Provided assistance to staff such as sending e-mails, letters for fundraising, assisting with event set up. Also did translations for clients and co-workers.

Pharmacy Teacher

GIHS Health Science Institute
01.2009 - 01.2021
  • Taught students using a systematic plan of lectures, demonstrations, discussion groups, laboratory work, shop sessions, seminars, case studies, field assignments and independent or group projects.
  • Developed curriculum and prepare teaching materials and outlines for courses.
  • Prepared, administered, and marked tests and papers to evaluate students' progress.
  • Advised students on program curricula and career decisions.
  • Provided individualized tutorial or remedial instruction to students who require it.
  • Supervised independent or group projects, field placements, laboratory work or hands-on training.

Pharmacist

Hospital Pharmacy
01.2008 - 01.2009
  • Checked prescriptions for proper dosage.
  • Compound prescribed pharmaceutical products by calculating, measuring, and mixing the quantities of drugs and other ingredients required and filling appropriate containers with correct quantity.
  • Dispensed prescribed pharmaceuticals to customers or to other health care professionals and advised them on indications, contra-indications, adverse effects, drug interactions and dosage.
  • Maintained medication profiles of customers including registry of poisons and narcotic and controlled drugs.
  • Ensured proper preparation, packaging, distribution and storage of vaccines, serums, biologicals and other drugs and pharmaceuticals.
  • Ordered and maintained stock of pharmaceutical supplies.

Education

Bachelor of Science - Pharmacy

University of Kabul
Kabul, Afghanistan
01.2007

High School Diploma -

Ameridean Pacific College
BC
12-2025

Skills

  • -Customer Service
  • -Teamwork
  • -Administration & Data Entry
  • -Task Management
  • -Problem Solving
  • -MS Office
  • -POS
  • -English, Urdu, Pashto, Dari
  • Critical thinking
  • Computer skills
  • Multitasking
  • Dependable and responsible
  • Flexible and adaptable
  • Attention to detail

Interests

  • Kayaking
  • Hiking

Timeline

Pharmacy Assistant (Volunteer)

Shoppers DrugMart
01.2023 - Current

Front Desk Clerk (Volunteer)

Burnaby Neighborhood House
01.2023 - Current

Pharmacy Teacher

GIHS Health Science Institute
01.2009 - 01.2021

Pharmacist

Hospital Pharmacy
01.2008 - 01.2009

Bachelor of Science - Pharmacy

University of Kabul

High School Diploma -

Ameridean Pacific College
Parnyan Sorush Yousofi