Parniyan Siddiqyar
North York,On
Summary
Dedicated, highly experienced and Individual-focused Customer Service Representative with 10 years of experience providing quality service. Proven to provide exceptional customer service, handle Transactions accurately, Great work ethic, Responsible and reliable. Ready and willing to acquire the Property & Casualty and General insurance license as soon as possible.
Overview
10
10
years of professional experience
Work History
Waitress
Host Indian Cuisine
07.2022 - Current
- Welcomed guests upon arrival, escorted them to their tables, and provided menus.
- Maintain costumer service desk and answer phone calls promptly.
- Managed reservations and seating arrangements.
- Addressed customer inquiries and concerns professionally.
Customer Service Representative / Front Counter
Tim Hortons
07.2014 - Current
- Greeted customers in friendly and calm demeanor even in most stressful and busy periods.
- Handled front counter, taking prompt and accurate orders.
- Prepped food and ensured to meet quality and safety standards.
- Actively interacted and collaborated with other team members, managers, and supervisors to ensure customer satisfaction and prompt service.
- Ensured that all cash and POS transaction are completed accurately and efficiently.
Education
Diploma - Financial Services
Seneca College
Toronto, ON04.2024
Skills
- Strong interpersonal communication skills with ability to relate well with people and having customer-first mindset
- Excellent communication skills - written, verbal and listening
- Adaptable and fast learner, able to adapt to new systems and process information quick
- Proficiency in MS Office applications
- Great team player with ability to work independently and under minimal supervision and high-pressure situations
- Ambitious and goals driven, passionate about setting up goals and acquiring them
- Responsible, reliable, and trustworthy
References
References available upon request.
Languages
English
Full Professional
Persian
Native or Bilingual
Hindi
Professional Working
Timeline
Waitress
Host Indian Cuisine
07.2022 - Current
Customer Service Representative / Front Counter
Tim Hortons
07.2014 - Current
Diploma - Financial Services
Seneca College
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