Parnian Naghzgouy Kohan
North Vancouver,BC
Summary
Motivated cashier and stocker with 2 years of experience in Vanak Market & Deli. Accomplished various tasks daily, including stocking shelves with different Groceries and collecting payments with cash registers. Cheerful when assisting customers and coworkers, and also cleaning the checkout station and keeping receipts organized.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Vanak Market And Deli
09.2021 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Reception Assistant
AtiGil Pars Company
02.2019 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email or telephone
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Computer Systems Technology
Vancouver Community College
Vancouver, BCHigh School Diploma -
Sharaf Exemplary High School
Bandaranzali, Iran05.2018
Skills
- Customer Service
- New Hire Training
- Heavy Lifting
- Cash Management and Handling
- POS System Operation
- Time Management Skills
- Flexible Schedule
- Problem-Solving
Languages
Persian
Native or Bilingual
Certification
Serving It Right
Timeline
Cashier Team Lead
Vanak Market And Deli
09.2021 - 12.2023
Reception Assistant
AtiGil Pars Company
02.2019 - 04.2021
Computer Systems Technology
Vancouver Community College
High School Diploma -
Sharaf Exemplary High School
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