Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Parnian Muradi

Ottawa

Summary

Detail-oriented administrative team member well-versed in assisting with financial operations, managing records and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Registered Dental Hygienist

7Dental
03.2024 - Current
  • Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
  • Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
  • Streamlined appointment scheduling process for better time management and increased overall productivity.
  • Educated patients on proper brushing and flossing techniques to promote long-term oral health.
  • Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
  • Promoted a welcoming environment by maintaining a clean and organized workspace, leading to increased patient satisfaction rates.
  • Provided specialized care for pediatric patients, ensuring their comfort during dental visits while fostering healthy habits from an early age.
  • Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.

Cash Office Associate

Marshalls and Homesense
10.2021 - Current
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Prepared bank deposits and corporate cash shipments.
  • Sorted and counted coin and currency to make change for associates.
  • Verified cash flow and electronic transactions from credit card system to balance registers.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Trained new employees on proper cash routines, procedures and requirements.

Associate

Marshalls and Homesense
10.2021 - Current
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Educated new hires on company policies and procedures by designing and developing training program.
  • Provided quotes to customers for purchase of products.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Educated staff on organizational mission and goals to help employees achieve success.

Dental Sterilization Technician

7Dental
09.2022 - 12.2022
  • Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
  • Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces.
  • Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
  • Maintained records on sterilizing procedures and parameters.
  • Recorded weekly inventory checks to make sure that there are sufficient supplies on hand.
  • Maintained the steri center supplies adequately stocked by communicating with the clinician in charge of ordering about the supplies needed at hand.
  • Kept the steri center well-organized at all times to facilitate the handling of instrument cassettes and loose instruments for the Dentist, Dental Hygienist and Dental Assistant.
  • Carried out weekly maintenance of the suction trap to prevent malfunction.
  • Carried out day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Front Store Supervisor

Shoppers Drug Mart
12.2018 - 01.2021
  • Monitored cash drawers at 5 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Promoted importance of security and customer tracking to minimize store losses.
  • Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor.

Cosmetician

Shoppers Drug Mart
02.2018 - 02.2019
  • Suggested flattering styles based on clients' face shape, coloring and desired image.
  • Applied makeup to make customers look and feel beautiful.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Education

Advanced Diploma - Dental Hygiene

Algonquin College
Ottawa, ON
12.2023

High School Diploma -

Brookfield High School
Ottawa, ON
06.2018

Skills

  • Document Coding and Classification
  • Precision and Accuracy
  • Workflow Processes
  • Financial Recordkeeping
  • Cash Counting
  • Proactive and Self-Motivated
  • Customer Support Needs Assessment
  • Issue Resolution
  • Financial Closing Reports

Accomplishments

  • Received Shrink Smart award for loss prevention: August 2022
  • Received Employee of the Month award: July 2019

Certification

  • WHMIS Certified: Dec 06 2021
  • Standard First Aid: Dec 06 2021
  • BLS Certified: Jan 09 2024
  • National Dental Hygiene Certificate

Timeline

Certified Registered Dental Hygienist

7Dental
03.2024 - Current

Dental Sterilization Technician

7Dental
09.2022 - 12.2022

Cash Office Associate

Marshalls and Homesense
10.2021 - Current

Associate

Marshalls and Homesense
10.2021 - Current

Front Store Supervisor

Shoppers Drug Mart
12.2018 - 01.2021

Cosmetician

Shoppers Drug Mart
02.2018 - 02.2019

Advanced Diploma - Dental Hygiene

Algonquin College

High School Diploma -

Brookfield High School

Similar Profiles

CREATE PROFILE
Parnian Muradi