Results-driven professional with a comprehensive background in Sales, customer service, management, and IT. Proven success in customer-facing roles within the hospitality sector, complemented by a solid foundation in sales. Noted for exceptional negotiation and interpersonal abilities. Brings four years of experience in customer service and hospitality, demonstrating proficiency in managing diverse teams and achieving unified goals in various work environments. Seeking to leverage this background in a bank advisor role to provide excellent financial guidance and service to clients.
· Successfully opened and managed credit card accounts, lines of credit, and loan products for a diverse client base.
· Provided expert advice on mutual fund investments, helping clients meet their financial goals.
· Consistently met and exceeded branch sales targets, demonstrating strong product knowledge and client service skills.
· Cross-sold banking products and services to optimize client portfolios and enhance customer satisfaction.
· Maintained a high level of accuracy and compliance with banking regulations and internal policies.
· Proficient in teller duties, including processing deposits, withdrawals, and account inquiries, ensuring smooth branch operations.
· Collaborated with team members to meet branch objectives and provide seamless customer service.