Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Parnian Hamadanchi

North York

Summary

Results-driven professional with a comprehensive background in Sales, customer service, management, and IT. Proven success in customer-facing roles within the hospitality sector, complemented by a solid foundation in sales. Noted for exceptional negotiation and interpersonal abilities. Brings four years of experience in customer service and hospitality, demonstrating proficiency in managing diverse teams and achieving unified goals in various work environments. Seeking to leverage this background in a bank advisor role to provide excellent financial guidance and service to clients.

Overview

8
8
years of professional experience

Work History

Banking Advisor

RBC Royal Bank
02.2024 - Current

· Successfully opened and managed credit card accounts, lines of credit, and loan products for a diverse client base.


· Provided expert advice on mutual fund investments, helping clients meet their financial goals.


· Consistently met and exceeded branch sales targets, demonstrating strong product knowledge and client service skills.


· Cross-sold banking products and services to optimize client portfolios and enhance customer satisfaction.

· Maintained a high level of accuracy and compliance with banking regulations and internal policies.


· Proficient in teller duties, including processing deposits, withdrawals, and account inquiries, ensuring smooth branch operations.


· Collaborated with team members to meet branch objectives and provide seamless customer service.

Product Specialist

Audi Thorn hill
02.2022 - 02.2023
  • Proficiently sell a wide range of brand new and used vehicles
  • Advising clients and helping them pick the right vehicle
  • Putting together Lease or Finance payments
  • Negotiated prices, terms of sales, and service agreements
  • Contact new and existing clients to discuss how their needs could be met with new vehicles
  • Collaborated with colleagues to exchange selling strategies and marketing information

Junior IT Support Analyst

Aryan Canada
01.2021 - 01.2022
  • Conducted On-site and remote IT support
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Assisted with small projects and actively contribute to enterprise level IT projects
  • Led projects and analyzed data to identify opportunities for improvement and

Product Advisor

North York Chrysler
09.2020 - 01.2021
  • Proficiently sell a wide range of brand new and used vehicles
  • Advising clients and helping them pick the right vehicle
  • Putting together Lease or Finance payments
  • Quoted prices, credit terms, and other contract specifications
  • Negotiated prices, terms of sales, and service agreements
  • Contact new and existing clients to discuss how their needs could be met with new vehicles

Manager

Bombowich Restaurant
01.2020 - 01.2021
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Receptionist

Mazda of Richmond Hill
01.2019 - 01.2020
  • licensing brand new and pre-owned vehicles
  • Directing customers and assisting staff
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Assisted with special projects assigned by management when required.

Supervisor•shift Leader

Darbar Restaurant and Persian grill
12.2017 - 01.2019
  • Organized and assigned daily tasks for shift personnel
  • Scheduled staff hours based on business requirements
  • Conducted routine inventory checks of supplies and equipment
  • Ensured accuracy of cash registers during shifts
  • Communicated effectively with customers, vendors, and other departments
  • Timely resolution of customer complaints

Server•Cashier

BB Café
06.2016 - 07.2017
  • Provide excellent customer service, take and input orders
  • Serve food and beverages promptly, maintain clean dining area
  • Handle cash transactions using POS systems
  • Monitor and restock supplies, communicate with kitchen staff
  • Address customer inquiries professionally
  • Collaborate with team for efficient service

Education

Bachelor of Commerce - Business Technology Management

Toronto Metropolitan University

High School Diploma -

Newtonbrook Secondary School
Toronto, ON

Diploma - Arts And Sciences

Seneca College

Mutual Fund Representative

Skills

  • Technical Proficiency
  • Customer Service Excellence
  • Sales and Negotiation
  • Leadership and Team Management
  • Product Knowledge and Presentation
  • Operational Management
  • Problem-Solving
  • Communication Skills
  • Adaptability and Flexibility
  • Attention to Detail

Languages

English
Native/ Bilingual
Persian
Native/ Bilingual

Timeline

Banking Advisor

RBC Royal Bank
02.2024 - Current

Product Specialist

Audi Thorn hill
02.2022 - 02.2023

Junior IT Support Analyst

Aryan Canada
01.2021 - 01.2022

Product Advisor

North York Chrysler
09.2020 - 01.2021

Manager

Bombowich Restaurant
01.2020 - 01.2021

Receptionist

Mazda of Richmond Hill
01.2019 - 01.2020

Supervisor•shift Leader

Darbar Restaurant and Persian grill
12.2017 - 01.2019

Server•Cashier

BB Café
06.2016 - 07.2017

High School Diploma -

Newtonbrook Secondary School

Diploma - Arts And Sciences

Seneca College

Bachelor of Commerce - Business Technology Management

Toronto Metropolitan University

Mutual Fund Representative
Parnian Hamadanchi