Parneet Kaur Sidhu
Shelburne,ON
Summary
Customer-oriented Store Manager offering over 5+ years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
KFC
Vaughan, ON
08.2019 - Current
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Updated POS system with new products and promotional offers.
- Planned special promotions or discounts based on market trends.
- Prepared monthly reports on sales figures, expenses, profits.
- Managed daily banking activities such as deposits and withdrawals.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Implemented efficient systems for tracking stock movement.
- Assessed operational efficiency of the store's departments.
Receptionist
Diamond Smile Dental
Brampton, ON
09.2019 - 09.2020
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Verified visitors' identification cards before allowing access to the building.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Organized conference room reservations for meetings or events.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
Supervisor
Tim Hortons
Brampton, ON
05.2018 - 08.2019
- Directed and supervised team of 15 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed marketing plans that helped increase sales revenue by 20%.
- Assessed company operations for compliance with safety standards.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Set specific goals for projects to measure progress and evaluate end results.
- Analyzed key performance indicators to identify effective strategies.
- Implemented strategies to take advantage of new opportunities.
- Organized client meetings to provide project updates.
- Analyzed company's expenditures and developed financial models.
Education
Associate of Arts - Accounting And Finance
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON05-2019
Skills
- Profit Management
- Staff Supervision
- Staff Management
- Customer Service Background
- Employee Recruitment
- Strategic Sales
- Retail Transactions Processing
- Maximizing Profitability
- Profit And Loss Analysis
- Problem-Solving
Certification
- Food handler certificate.
- First-aid certificate.
Timeline
Receptionist
Diamond Smile Dental
09.2019 - 09.2020
Store Manager
KFC
08.2019 - Current
Supervisor
Tim Hortons
05.2018 - 08.2019
Associate of Arts - Accounting And Finance
Sheridan College Institute of Technology And Advanced Learning
Similar Profiles
Cherie Ann RojekCherie Ann Rojek
Assistant Manager at KFCAssistant Manager at KFC
Erfan NaseriErfan Naseri
Team Member at KFCTeam Member at KFC
Rabia NoorRabia Noor
Shift Supervisor at KFCShift Supervisor at KFC
MAMTABEN AJITKUMAR KOCHARAMAMTABEN AJITKUMAR KOCHARA
Team member at KFCTeam member at KFC
Lynda BuffettLynda Buffett
Realtor at Canadian Real Estate GroupRealtor at Canadian Real Estate Group