Parneet Kaur Hansra
Surrey,Canada
Summary
Recent Graduate with 2 years of Associate of Arts Degree experience in arts, social sciences, business, or humanities. Strong attention to detail and resolve problems that arise, such as customer complaints and supply shortages. Background as Administrative assistant and Customer service representative. The main duties of the Customer Service Representative are to correspond with customers via phone calls and emails to provide them with information, help with troubleshooting, take orders, and process returns and refunds.
Overview
4
4
years of professional experience
Work History
Retail Store Supervisor
Chevron
08.2021 - Current
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise to customers
- Resolve problems that arise, such as customer complaints and supply shortages
- Maintain specified inventory and order merchandise as per franchise Standards
- Maintain Compliance of store as per franchise agreement
- Train or arrange for the training of new sales staff
- Supervise and co-ordinate sales staff and cashiers
- Check with the ongoing promotion information & put the labels on the products
- Check all the cash in & out of a day
- Assign sales workers to duties and prepare work schedules
- Manage & Check Day to day expiry dates for all the products and Prepare the
- Reports
- Check day to day sale report of lotteries & smoke & order the same as per the stock
- Provides accuracy and professionalism in cash handling
- Greeting each customer as they walk through the door and thanking them for their business
Crew Member
Pizza Hut
11.2019 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Cashier
Chutneys Indian Restaurant
05.2019 - 09.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Associate of Arts (AA) degree -
Coquitlam College
Coquitlam, BC2019
Grade 11th and 12th - Medical
Raikot Public School
03.2018
Skills
- Skills Availability
- Transferable skills Monday , Tuesday, Wednesday Friday and Sunday
- Strong verbal and written communication skills 5am to 2pm and Thursday and Saturday any time
- Quick learner, highly organized with strong
- Attention
- Assist store guest with all client concerns
- Including replacements , refunds, returns and
- Service warranties
- Extensive experience performing administrative
- Duties including filing, record management
- Fulfilled as well as exceeded the customer
- Satisfaction goals in a consistent manner
Timeline
Retail Store Supervisor
Chevron
08.2021 - Current
Crew Member
Pizza Hut
11.2019 - Current
Cashier
Chutneys Indian Restaurant
05.2019 - 09.2019
Associate of Arts (AA) degree -
Coquitlam College
Grade 11th and 12th - Medical
Raikot Public School
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