Parneet Kaur
Corey Craig Group (Tim Hortons)
Abbotsford,BC
1
Certification
6
years of professional experience
Results-driven Supervisor with over 5 years of experience leading daily store operations, ensuring high standards of service and safety. Proven ability in training, supervising, and supporting staff, alongside effective customer issue resolution. Skilled in cash handling, inventory management, and maintaining a safe work environment. Seeking to leverage leadership and operational expertise to contribute to a dynamic team.
Professional supervisor well-versed in team leadership and operational management. Proven ability to enhance team performance and streamline processes. Known for fostering collaborative environment and consistently achieving results, adapting to dynamic needs with reliability and flexibility.
Work History
Lead Supervisor
4 Years 4 Months- Lead daily store operations, ensuring high standards of service and safety.
- Train, supervise, and support staff to maintain productivity and service levels.
- Handle customer concerns and resolve issues promptly to maintain customer satisfaction.
- Conduct opening and closing procedures, including cash reconciliation and store preparation.
- Maintain a safe and clean work environment in compliance with company policies.
Team Member
1 Year 1 Month- Prepared and served food and beverages in accordance with company specifications.
- Processed customer transactions accurately using cash registers and managed cash handling responsibilities.
- Ensured cleanliness and orderliness of work stations and dining areas.
- Delivered efficient and friendly customer service within a dynamic, fast-paced setting.
Bakery Worker
1 Year 4 Months- Produced and packaged a variety of baked goods for display and sale.
- Monitored inventory levels and replenished stock as needed to ensure product availability.
- Verified proper packaging of all baked items to meet customer expectations.
- Uphold stringent cleanliness and safety standards within the bakery operations.
Education
Post-Secondary Diploma - General Business
High School Diploma
Skills
Staff Scheduling and Training
Cash Handling & POS Systems
Health & Safety Compliance
Food Preparation and Inventory Management
Leadership and Team Management
Excellent Verbal & Written Communication
Conflict Resolution & Problem Solving
Time Management and Organization
Customer Service Excellence
Initiative & Self-Motivation
Adaptability & Flexibility
Ability to Work Independently and as Part of a Team
Documentation and reporting
Schedule development
Staff management
Certification
Food Safety Certification, First Aid & CPR Certification
Timeline
Lead Supervisor
Corey Craig Group (Tim Hortons)
09.2021 - 01.2026Read More
Team Member
Pioneer Food Services Limited
08.2020 - 09.2021Read More
Bakery Worker
Kelly Services (Canada) Ltd.
09.2019 - 01.2021Read More
Gurukul Senior Secondary School
High School Diploma
Read More
Conestoga College Institute of Technology and Advanced Learning
Post-Secondary Diploma from General Business
Read More