To be part of an organization where I can enhance my knowledge and contribute to the ongoing success of the organization. Seeking a challenging role that will constantly develop my skills
Excellent communication skills, Able to work with as a team member, Able to understand and follow directions, Confident in using initiative, Flexible and adaptable, High achiever, Extremely good with details and have a long attention span.
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
10
10
years of professional experience
Work History
Dispatcher
Cavin Transport
Brampton, ON
11.2023 - 03.2026
Coordinated transportation schedules and routes for efficient delivery operations.
Communicated with drivers to ensure timely pickups and drop-offs.
Monitored vehicle locations using GPS tracking systems for real-time updates.
Managed customer inquiries regarding shipment status and delivery times.
Collaborated with team members to optimize logistics processes daily.
Resolved customer complaints related to service issues or delays.
Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Condo Concierge- Site Supervisor
Canada Security Protection
Mississauga, Canada
02.2019 - 10.2023
Monitoring security footage
Verification and access control for visitors
Package and parcel transfer
Amenity reservations
Elevator bookings
Parking control
Responding to fires, leaks, power outages and other emergencies
Patrolling the premises
Making daily reports
Training new employees
Reporting to Building Manager
Program and manage Access control Systems for the entire condominium
Provided exceptional customer service to guests and clients at various properties.
Assisted visitors with inquiries and directed them to appropriate resources.
Security Officer
Primary Response Security
Etobicoke, Canada
02.2018 - 01.2019
Patrolling
Anti Robbery
Parking
Campus Security
Security Officer
Garda World Security Services
Brampton, Canada
09.2017 - 01.2018
Patrolling
Anti Robbery
Crew Member
Tim Hortons
Mississauga
05.2017 - 08.2017
Taking Orders
Helping in billing process
Customer service
Collaborated with team members to ensure smooth café operations during peak hours.
Monitored inventory levels and restocked supplies as needed to meet demand.
Implemented best practices for food safety and hygiene in daily operations.
Crew Member
CCD-Café Coffee Day
Chandigarh, India
06.2016 - 11.2016
Taking orders
Reporting to manager
Serving Customers
Helping in billing process
Prepared and served beverages following standardized recipes and quality standards.
Maintained cleanliness and organization of the café environment for customer satisfaction.
Assisted customers with menu selections and provided excellent service experiences.