Parneet Kaur
Brampton,ON
Summary
Dynamic office administrator with proven expertise at BIZTECH COLLEGE, excelling in communication and organization. Skilled in Office 365 and adept at managing student records and faculty schedules. Recognized for enhancing operational efficiency and fostering positive relationships, ensuring seamless office operations and exceptional service delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Admin
BIZTECH COLLEGE
Mississauga
07.2022 - 01.2024
- Answering phone calls, handling emails, and drafting, editing, or proofreading letters, reports, and memos.
- Coordinated room bookings, class schedules, and faculty calendars to ensure smooth operations.
- Planned and organized meetings and special campus events to facilitate communication and collaboration.
- Assisted with management of student records, administration of tests, and scheduling of faculty.
- Ordered and stocked office supplies to maintain inventory levels.
- Planned team outings and engagement activities to enhance team morale.
Document Management/Office Admin
Teranet
Mississauga
04.2021 - 05.2022
- Scanned, printed, and photocopied documents to ensure accurate record-keeping and efficient information sharing
- Preparing and editing letters, reports, memos and emails
- Answered calls professionally while managing multiple tasks to enhance customer service and communication flow
- Arranging meetings , appointments and executive travel
- Executed errands to post office and supply store to support office operations and maintain necessary supplies
Cashier/Server
marry brown, popeyes, Pizza Pizza, Donuts Shop
05.2018 - 02.2021
- Guided customers in completing purchases, locating items, and enrolling in reward programs to enhance loyalty and satisfaction.
- Supported customers with special services, account updates, and promotional options.
- Balanced register by counting cash in drawer at start and end of shift.
Insurance agent
HDFC, India
, India
02.2015 - 11.2016
- Explained coverage options to the customers, using a self-made presentation that became company standard.
- Addressed policyholder questions and concerns regarding insurance claims to enhance customer satisfaction.
- Monitored insurance claims to ensure equitable settlements for clients and the insurer.
- Reminded customers of premium payments and notified them of rate changes to maintain account compliance.
Education
Seneca College (BBS) -
Seneca College
Canada08-2020
Bachelor of business studies (BBS) -
Seneca College
North York, Canada01-2020
Master of business Administration -
Mata Gujri Ji College
India01-2017
Bachelor of business Administration -
RIMT University
India01-2015
Skills
- Communication
- Office 365 suite
- Organization
- Problem solving
- Data entry
Certification
- Insurance Sales License, India, 2015
- Food Handler Certificate, 2020
- WHMIS Training Certificate, 2018
- Smart Serve Certificate, Toronto, 2023
Volunteer Experience
SSF (Seneca Student Federation), 01/01/19, 12/31/22
Employment Skills
- Developed multi-tasking, and ability to work in a fast-paced atmosphere.
- Maintained excellent customer relations and developed customer rapport.
- Maintained all record-keeping procedures without error.
- Ability to follow instructions well and make decisions with no supervision.
- Effectively developed telephone communication skills.
Timeline
Office Admin
BIZTECH COLLEGE
07.2022 - 01.2024
Document Management/Office Admin
Teranet
04.2021 - 05.2022
Cashier/Server
marry brown, popeyes, Pizza Pizza, Donuts Shop
05.2018 - 02.2021
Insurance agent
HDFC, India
02.2015 - 11.2016
Seneca College (BBS) -
Seneca College
Bachelor of business studies (BBS) -
Seneca College
Master of business Administration -
Mata Gujri Ji College
Bachelor of business Administration -
RIMT University