Parneet Kaur
Delta ,BC
Summary
Office administrator with expertise in project coordination and team leadership. Demonstrated success in streamlining operations and managing schedules effectively. Committed to enhancing organizational efficiency and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Office Administrator
Enterprise Painting and Decoration Corporation
Vancouver, British Columbia
05.2025 - Current
- Coordinated schedules for team members and facilitated project timelines.
- Assisted in preparing documents and contracts for client meetings.
- Maintained organized filing systems for project records and invoices.
- Communicated with clients to address inquiries and provide information.
- Collaborated with the painting team to ensure smooth daily operations.
- Organized and maintained filing systems, including electronic databases and records.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Interpreted and explained work procedures and policies to brief staff.
- Managed scheduling and appointment systems for team members.
Retail Sales Lead
Vancouver Canucks
Vancouver, British Columbia
01.2025 - Current
- Provided exceptional service by assisting customers with product selection.
- Trained new staff on effective sales techniques and store procedures.
- Collaborated with team members to achieve daily sales goals consistently.
- Promptly resolved customer inquiries and complaints with professionalism.
- Analyzed customer feedback to identify areas for improvement in store environment.
- Tracked daily sales figures to discern trends in customer preferences.
Supervisor
Columbia Sportswear
Delta, British Columbia
01.2023 - Current
- Supervised daily operations to ensure efficient workflows and staff productivity.
- Coordinated inventory management to maintain stock levels and product availability.
- Collaborated with management on process improvements for operational efficiency.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Customer Service Representative
Portside Warehousing
Richmond, British Columbia
02.2021 - 09.2022
- Managed customer inquiries through phone and email communication.
- Resolved product issues using company knowledge and resources.
- Assisted customers with order tracking and fulfillment processes.
- Collaborated with warehouse teams to ensure timely product delivery.
- Documented customer interactions in the CRM for future reference.
- Handled returns and exchanges according to company policies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Got hired as warehouse labourer and got promoted as a customer service rep
- handles e commerce orders from MONOS and shipped via UPS
- Utilized CRM software tools to track customer interactions and manage sales pipeline.
Education
Diploma - Hospitality Management
QUANTUM COLLEGE
Richmond, BC08-2033
Associate of Arts - Business Management
LASALLE COLLEGE
Vancouver, BC12-2025
Diploma - Web Development
CODE CORE COLLEGE
New Westminster, BC10-2023
Skills
- Customer service
- Project management
- Team leadership
- Sales analysis
- Effective communication
- Document management
- Operations management
- Strategic planning
References
References available upon request.
Timeline
Office Administrator
Enterprise Painting and Decoration Corporation
05.2025 - Current
Retail Sales Lead
Vancouver Canucks
01.2025 - Current
Supervisor
Columbia Sportswear
01.2023 - Current
Customer Service Representative
Portside Warehousing
02.2021 - 09.2022
Diploma - Hospitality Management
QUANTUM COLLEGE
Associate of Arts - Business Management
LASALLE COLLEGE
Diploma - Web Development
CODE CORE COLLEGE