Parneet Kaur Dhaliwal
Winnipeg,MB
Summary
Dynamic customer service professional with one year of experience at Walmart, recognized for outstanding teamwork and accuracy. Proven ability to maintain a high scan rate while delivering exceptional service. Proficient in POS systems and committed to enhancing customer satisfaction through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Associate
Walmart
Winnipeg, MB
04.2024 - Current
- Maintained friendly and professional customer interactions.
- Received and processed payments via cash, debit/credit card, check, or vouchers.
- Maintained a record of 900 scans per hour.
- Responded to in-person and telephone inquiries about the location, availability, description, price of products, and more.
- Zoned different departments of the store to have clean and tidy aisles.
- Work on processing the online order for the customers.
Crew Member
Burger King
Winnipeg, MB
05.2024 - 06.2024
- Take customer orders, ensuring timely deliveries and fulfilling different orders per shift
- Knowledge of all food safety measures and quality control standards
- Replenished and stocked service stations, cabinets, and tables
- Assembled and served meals according to specific guest requirements.
- Resolved customer complaints in a professional manner.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Processed takeout orders quickly to ensure timely delivery of meals.
Cashier/ Customer Experience Associate
Easyday
Punjab, India
03.2020 - 08.2021
- Maintained friendly and professional customer interactions
- Received and processed payments via cash, debit/credit card, check, or vouchers
- Maintained a record of 900 scans per hour
- Responded to in-person and telephone inquiries about location, availability, description, and price of products and more
- Zoned different departments of the store to have clean and tidy aisles
- Work at processing the online order for the customers
Education
General Business -
St. Lawrence College
Scarborough, ON04.2023
Skills
- Excellent customer service skills, with more than two years of experience
- Excelled at working in a fast, dynamic environment with excellent analytical, communication, and organizational skills
- Awarded 'Shining Star of the Month' for strong teamwork skills
- Highlight accuracy, attention to detail, cash drawer maintenance, and proficiency with POS systems, alongside relevant customer service, and math skills
Availability
Part-Time
References
References available upon request.
Timeline
Crew Member
Burger King
05.2024 - 06.2024
Associate
Walmart
04.2024 - Current
Cashier/ Customer Experience Associate
Easyday
03.2020 - 08.2021
General Business -
St. Lawrence College