Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Parneet Kaur Dhaliwal

Winnipeg,MB

Summary

Dynamic customer service professional with one year of experience at Walmart, recognized for outstanding teamwork and accuracy. Proven ability to maintain a high scan rate while delivering exceptional service. Proficient in POS systems and committed to enhancing customer satisfaction through effective communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Associate

Walmart
Winnipeg, MB
04.2024 - Current
  • Maintained friendly and professional customer interactions.
  • Received and processed payments via cash, debit/credit card, check, or vouchers.
  • Maintained a record of 900 scans per hour.
  • Responded to in-person and telephone inquiries about the location, availability, description, price of products, and more.
  • Zoned different departments of the store to have clean and tidy aisles.
  • Work on processing the online order for the customers.

Crew Member

Burger King
Winnipeg, MB
05.2024 - 06.2024
  • Take customer orders, ensuring timely deliveries and fulfilling different orders per shift
  • Knowledge of all food safety measures and quality control standards
  • Replenished and stocked service stations, cabinets, and tables
  • Assembled and served meals according to specific guest requirements.
  • Resolved customer complaints in a professional manner.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Processed takeout orders quickly to ensure timely delivery of meals.

Cashier/ Customer Experience Associate

Easyday
Punjab, India
03.2020 - 08.2021
  • Maintained friendly and professional customer interactions
  • Received and processed payments via cash, debit/credit card, check, or vouchers
  • Maintained a record of 900 scans per hour
  • Responded to in-person and telephone inquiries about location, availability, description, and price of products and more
  • Zoned different departments of the store to have clean and tidy aisles
  • Work at processing the online order for the customers

Education

General Business -

St. Lawrence College
Scarborough, ON
04.2023

Skills

  • Excellent customer service skills, with more than two years of experience
  • Excelled at working in a fast, dynamic environment with excellent analytical, communication, and organizational skills
  • Awarded 'Shining Star of the Month' for strong teamwork skills
  • Highlight accuracy, attention to detail, cash drawer maintenance, and proficiency with POS systems, alongside relevant customer service, and math skills

Availability

Part-Time

References

References available upon request.

Timeline

Crew Member

Burger King
05.2024 - 06.2024

Associate

Walmart
04.2024 - Current

Cashier/ Customer Experience Associate

Easyday
03.2020 - 08.2021

General Business -

St. Lawrence College

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Parneet Kaur Dhaliwal