Front Desk Receptionist & EOT
Mount Alverno Luxury Resorts
05.2024 - Current
- Greeted visitors and managed front desk operations, ensuring smooth flow of daily activities.
- Answered and directed phone calls to maintain efficient communication within office.
- Provided accurate information to visitors and callers, contributing to positive first impressions.
- Assisted with administrative tasks to support office staff and operations.
- Supported team with clerical duties, promoting productivity.
- Assisted in planning and executing office events, contributing to team collaboration.
- Collaborate with event planners and clients to understand their vision, preferences, and requirements for the wedding or event.
- Oversee all logistical aspects of the event, including venue set up, transportation, accommodation, catering, audiovisual setup, and decor.
- lead a team of event staff, including servers, bartenders, decorators, and other supporting personnel.
- Manage the on-site execution of events, ensuring that all elements are set up correctly, according to the client's specifications.
- Troubleshoot any issues that may arise during the event and make necessary adjustments to ensure a seamless experience.
- Act swiftly and decisively to resolve any unexpected challenges or changes in plans during events.
- Maintain high standards of service excellence and attention to detail throughout all aspects of event planning and execution.