Parneet Kaur

• Maintained safety and security within the shelter, ensuring a secure environment for residents and staff.
  •⁠ ⁠Conducted regular patrols and surveillance to prevent and respond to security incidents.
  •⁠ ⁠Assisted in conflict resolution and de-escalation techniques to manage confrontational situations.
  •⁠ ⁠Collaborated with law enforcement and emergency services as needed.
  •⁠ ⁠Prepared detailed incident reports and maintained accurate records of security activities.
• Responded immediately to security threats, breaches and emergencies, following proper protocols.
• Led training sessions for security staff on best practices and emergency response protocols.
• Administered first aid and emergency support as needed during incidents.
• Ensured all security equipment was maintained and fully operational.
• Evaluated performance of security staff and provided constructive feedback.

•⁠ ⁠Led a team of security personnel across multiple TTC subway stations and respite shelters.
•⁠ ⁠Provided exceptional customer service to clients and the public, addressing inquiries and concerns.

• Performed first aid and CPR when necessary during emergency situations.
• Assisted with crowd control during large events held at the facility.
• Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
• Responded to alarms, emergencies, and disturbances.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

• Provided excellent customer service to residents, assisting with inquiries, and ensuring a welcoming environment.
  •⁠ ⁠Monitored residential site access points and verified visitor and contractor credentials to maintain a secure environment.
  •⁠ ⁠Conducted regular foot patrols throughout the property to deter potential security threats and ensure site safety.
  •⁠ ⁠Responded promptly to resident complaints and security concerns, coordinating with property management when necessary.
  •⁠ ⁠Prepared daily activity reports and documented incidents to maintain accurate records for site management.
• Responded to alarms, emergency situations, and safety concerns in a timely manner.
• Analyzed video surveillance footage to identify potential criminal activity.