Parneet Kaur
ON
Summary
Please accept my cover letter and resume as an application as a highly dedicated employee with an experience in customer communication with professional certification of billing and invoicing for a responsible role. I am currently attending St. Lawrence college pursing a diploma in General Business. Some of my courses include but is not limited to Accounting, Business Communications, Business Mathematics, Marketing, Project Management and Advanced Excel. Currently, I have work experience as a cleaner and Professional cook. My work experience has helped me become more focused, independent and achievement oriented. I consider my patience, punctuality and positive attitude to be my strongest attributes. My goal is to always improve myself so I can become more efficient, reliable and dependable.
Offering excellent interpersonal and communication skills, with passion for learning and development. Contributes strong ability to understand product details and demonstrate their benefits effectively. Ready to use and develop customer engagement and presentation skills in product demonstartor role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Professional Cook and cleaner
Independent Contractor
05.2023 - Current
- Prepare various meals
- Organize closets, cupboards, shelves and drawers
- Clean appliances, blinds cabinets and floors
- Prepare Ingredients
- Provide professional and courteous customer service
- Create marketing materials on Canva
- Keep track of expenses on Google sheets
Customer Service Representative
Royal collection
04.2022 - 02.2023
- Company Overview: focused on helping customers achieve greater value and are genuinely seeking to improve their business
- Target their efforts on the account level, taking an almost account-based marketing approach to customer success
- Handle customer inquiries via email and chat, giving prompt answers to customer questions
- Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries
- Collaborate with internal stakeholders such as the product and payments team for faster resolutions
- Identify and escalate customer requests to managers when there’s a complex issue
- Focused on helping customers achieve greater value and are genuinely seeking to improve their business
Sales Associate
outfit Complex
12.2021 - 02.2022
- Zones the department
- Rotates stock and checks for expired products
- Ensures the merchandise is properly signed and priced
- Adheres to food safety and handling procedures and following sanitation and cleaning procedures
- Follows proper procedures for; Ordering, clearance, markups/markdowns, signing/flagging/pricing/labels
- Ensures that department is fully stocked with merchandise and is ready for business
General labourer
full city
06.2021 - 10.2021
- Used to lift 30 lbs
- Helping in manufacturing of products
Education
General Business - Accounting, Business Communication, Business Mathematics, Marketing, Professional Selling, Microsoft Excel, Supply Chain, Project Management
St. Lawrence College
11.2024
Skills
- Communication
- Customer Service Oriented
- Microsoft Office
- Excel
- Outlook
- PowerPoint
- Word
- Food presentation
- Culinary expertise
- Food handling
- Effective planner
- Quick-learning
- Food and beverage preparation
- Sample products
- Product positioning
- Product displays
Certification
- Billing and invoicing
- Computer applications basic and tally (Accounting)
Hobbies and Interests
- Reading books
- Watching series
- Watching Cricket
- Hiking
References
Available upon request
Languages
English
Full Professional
Timeline
Professional Cook and cleaner
Independent Contractor
05.2023 - Current
Customer Service Representative
Royal collection
04.2022 - 02.2023
Sales Associate
outfit Complex
12.2021 - 02.2022
General labourer
full city
06.2021 - 10.2021
General Business - Accounting, Business Communication, Business Mathematics, Marketing, Professional Selling, Microsoft Excel, Supply Chain, Project Management
St. Lawrence College
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