Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Languages
Timeline
Generic

Parneet Kaur

ON

Summary

Please accept my cover letter and resume as an application as a highly dedicated employee with an experience in customer communication with professional certification of billing and invoicing for a responsible role. I am currently attending St. Lawrence college pursing a diploma in General Business. Some of my courses include but is not limited to Accounting, Business Communications, Business Mathematics, Marketing, Project Management and Advanced Excel. Currently, I have work experience as a cleaner and Professional cook. My work experience has helped me become more focused, independent and achievement oriented. I consider my patience, punctuality and positive attitude to be my strongest attributes. My goal is to always improve myself so I can become more efficient, reliable and dependable.

Offering excellent interpersonal and communication skills, with passion for learning and development. Contributes strong ability to understand product details and demonstrate their benefits effectively. Ready to use and develop customer engagement and presentation skills in product demonstartor role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Professional Cook and cleaner

Independent Contractor
05.2023 - Current
  • Prepare various meals
  • Organize closets, cupboards, shelves and drawers
  • Clean appliances, blinds cabinets and floors
  • Prepare Ingredients
  • Provide professional and courteous customer service
  • Create marketing materials on Canva
  • Keep track of expenses on Google sheets

Customer Service Representative

Royal collection
04.2022 - 02.2023
  • Company Overview: focused on helping customers achieve greater value and are genuinely seeking to improve their business
  • Target their efforts on the account level, taking an almost account-based marketing approach to customer success
  • Handle customer inquiries via email and chat, giving prompt answers to customer questions
  • Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries
  • Collaborate with internal stakeholders such as the product and payments team for faster resolutions
  • Identify and escalate customer requests to managers when there’s a complex issue
  • Focused on helping customers achieve greater value and are genuinely seeking to improve their business

Sales Associate

outfit Complex
12.2021 - 02.2022
  • Zones the department
  • Rotates stock and checks for expired products
  • Ensures the merchandise is properly signed and priced
  • Adheres to food safety and handling procedures and following sanitation and cleaning procedures
  • Follows proper procedures for; Ordering, clearance, markups/markdowns, signing/flagging/pricing/labels
  • Ensures that department is fully stocked with merchandise and is ready for business

General labourer

full city
06.2021 - 10.2021
  • Used to lift 30 lbs
  • Helping in manufacturing of products

Education

General Business - Accounting, Business Communication, Business Mathematics, Marketing, Professional Selling, Microsoft Excel, Supply Chain, Project Management

St. Lawrence College
11.2024

Skills

  • Communication
  • Customer Service Oriented
  • Microsoft Office
  • Excel
  • Outlook
  • PowerPoint
  • Word
  • Food presentation
  • Culinary expertise
  • Food handling
  • Effective planner
  • Quick-learning
  • Food and beverage preparation
  • Sample products
  • Product positioning
  • Product displays

Certification

  • Billing and invoicing
  • Computer applications basic and tally (Accounting)

Hobbies and Interests

  • Reading books
  • Watching series
  • Watching Cricket
  • Hiking

References

Available upon request

Languages

English
Full Professional

Timeline

Professional Cook and cleaner

Independent Contractor
05.2023 - Current

Customer Service Representative

Royal collection
04.2022 - 02.2023

Sales Associate

outfit Complex
12.2021 - 02.2022

General labourer

full city
06.2021 - 10.2021

General Business - Accounting, Business Communication, Business Mathematics, Marketing, Professional Selling, Microsoft Excel, Supply Chain, Project Management

St. Lawrence College
Parneet Kaur