Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Parneet Kaur

Parneet Kaur

Kitchener,ON

Summary

Dynamic professional with a proven track record in customer service and teamwork, honed at companies like Amazon.ca. Excelled in engaging customers, managing time efficiently, and fostering collaborative environments. Skilled in problem-solving and cash handling, consistently enhancing customer satisfaction and operational efficiency. Demonstrates strong verbal communication and a commitment to innovation and quality care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Wendys Restaurant
11.2022 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Assisted other team members to achieve goals.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.

Medical Assistant

Dufferin Animal Hospital
02.2024 - 04.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Associate

Amazon.ca
11.2023 - 02.2024
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Wrapped, boxed and weighed bakery department products.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Health Office Administration - Health Administration

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
04.2024

High School Education - Science

Mata Sahib Kaur College
Punjab India
03.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Taking Orders
  • Customer Engagement
  • Self-discipline
  • Interactive communication skills
  • Verbal and written communication
  • Valid Driver's License
  • Complex Problem-Solving

Languages

English
Professional Working

Certification

CPR and first aid.

Typing speed

Microsoft computer application certificate

Timeline

Medical Assistant

Dufferin Animal Hospital
02.2024 - 04.2024

Associate

Amazon.ca
11.2023 - 02.2024

Crew Member

Wendys Restaurant
11.2022 - Current

Health Office Administration - Health Administration

Conestoga College Institute of Technology And Advanced Learning

High School Education - Science

Mata Sahib Kaur College

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Parneet Kaur