Parneet Kaur

Medical Office Assistant

THRIVE MEDICAL CLINIC

08.2024 - 09.2024

Greeted patients and visitors in a professional and friendly manner.
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Collected payments from patients for services rendered.
Verified insurance coverage for each patient visit.
Managed medical records using an electronic health record system.
Prepared patient charts prior to each appointment.
Assisted physicians during examinations by providing instruments and supplies as needed.
Performed routine laboratory tests such as urinalysis and blood draws.
Administered injections, immunizations, medications, or treatments as directed by physician protocol.
Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Maintained medical supply inventory levels and ordered additional supplies when needed.
Provided guidance to patients regarding their care plan or treatment options.
Ensured that all required paperwork was completed accurately prior to submitting it for processing.
Processed referrals for specialist visits or diagnostic tests.
Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
Communicated effectively with other healthcare staff members regarding patient care plans.
Provided education to patients about their medications or treatments.
Maintained a clean work environment by adhering to infection control protocols.
Scheduled appointments for patients via phone and in person.
Assisted with referrals and prepared medical records for patients.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Registered patients and scheduled appointments.
Maintained confidentiality of records relating to clients' treatment
Received and screened telephone calls and visitors by determining or addressing needs.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.