Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Languages
References
Timeline
Generic

Parneet Kaur

Surrey,BC

Summary

Dedicated and results-oriented professional with an MBA and extensive experience in retail operations and customer service at Save On Foods. With a strong background in HR and leadership, I am eager to step into the Department Manager role to apply my strategic thinking, operational efficiency, and team development skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

General Clerk (Bakery & Cashier)

Save On Foods
Surrey, BC
06.2023 - Current
  • Manage bakery and cashier operations, ensuring product quality, inventory management, and compliance with food safety standards
  • Provide exceptional customer service, addressing inquiries and managing transactions to ensure customer satisfaction
  • Collaborate with team members to maintain a clean, safe, and welcoming environment
  • Assist in training and mentoring new employees, guiding them in operational procedures and customer engagement strategies

US HR Onboarding Specialist

Pacer Staffing LLC
Mohali, India
01.2022 - 02.2023
  • Verifying the US Employment Eligibility of new hired Candidates
  • Emailing Employment documents and offer letter to the new hired Candidates
  • Communicating with Candidates regarding the paperwork and various tests
  • Conducting and Monitoring Background checks, Drug test, Physical test and medical test via multiple Vendors
  • Coordinating with Drug and Background agency regarding Screening report
  • Checking with candidates and BGC Vendors about Employment and Education verification along with county and State wide Criminal records
  • Checking candidate's documents and contract and getting their E-verification done
  • Ensuring timely Completion of legal Contractual paper work and other joining formalities with employees depending upon the particular client requirement
  • Executing contract renewal, Modification, Termination etc
  • As and when needed
  • Maintaining documentation of SOPs/Operating instructions
  • Identifying, Sharing, and supporting operational improvements in the department

Key Accomplishments:

  • Successfully onboarded over 150 new employees while ensuring compliance with legal standards.
  • Contributed to the development of departmental SOPs, improving operational efficiency.

Education

Master of Business Administration - MBA

University Canada West
Vancouver, BC
09.2024

Bachelor of Business Administration - BBA

Chandigarh Business School
Chandigarh, India
06.2022

Skills

  • Leadership & Team Management: Proven experience in coaching, mentoring, and leading teams to excel in customer service and operational goals
  • Effective communicator with extensive knowledge of multiple recruiting software programmes, significant ability to work in a team, and well-developed time management skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Retail Operations: Expertise in day-to-day store operations, including inventory control, merchandising, and scheduling
  • Customer Service Excellence: Strong interpersonal skills with a commitment to delivering high-quality service
  • HR & Onboarding: Skilled in recruitment, onboarding, and employee engagement
  • Problem-Solving: Adept at addressing and resolving operational challenges
  • Computer Skills: Proficient in MS Office (Excel, Word, PowerPoint, Outlook)

Certification

Basic First Aid Certification

Languages

English (Fluent), Hindi (Fluent), Punjabi (Fluent)

References

Available upon request.

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

References

References available upon request.

Timeline

General Clerk (Bakery & Cashier)

Save On Foods
06.2023 - Current

US HR Onboarding Specialist

Pacer Staffing LLC
01.2022 - 02.2023

Master of Business Administration - MBA

University Canada West

Bachelor of Business Administration - BBA

Chandigarh Business School
Parneet Kaur