Parneet Kaur

As a supervisor, responsibilities include overseeing the activities of crew members and providing education on proper food handling procedures and customer service skills. You support senior managers with the day-to-day operational requirements, ensuring smooth functioning of the establishment.

Additionally, you handle customer service issues by resolving complaints and answering questions related to pricing and menu items. You also assist crew members in processing payments using the restaurant's system, ensuring accuracy and efficiency in transactions.

Earned management trust by serving as key holder, responsibly opening and closing store. Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.

Taking incoming chats from Interested in attending students, current students, faculty, and assisting employers seeking to hire students and

Making outbound calls to connect students with school locations.

Processed online orders processed returns Helped customers with online purchases. Assisted an average or 1.000 customers per month through online webform with selecting higher education programs.