Parneet Kaur
Surrey,BC
Summary
seeking a position to utilize my skills and abilities in a corporate culture that offers professional growth while being resourceful, innovative, and flexible. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Ability to handle multiple tasks at a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Residential Manager
The Observatory 10899, University Drive
06.2023 - Current
- Improved resident satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Managed daily operations for optimal efficiency, ensuring smooth communication between residents, staff, and management.
- Developed and implemented individualized service plans to support resident growth and independence.
- Maintained a safe and clean living environm
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Reduced infection rates by meticulously disinfecting high-touch surfaces in communal areas.
- Maintained a punctual attendance record while also being flexible with scheduling as needed for after-hours or weekend assignments.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
Packer
Devi Shanker Warehouse
05.2023 - 12.2023
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Collaborated with the shipping department to ensure accurate labeling and documentation for smooth transit processes.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
- Inspected items for defects and damage.
- Assembled boxes, cartons and containers to package items.
- Sorted and stacked finished items.
- Counted items to verify accuracy of orders.
Cashier
Canadian Pizza Plus Restaurant
04.2023 - 11.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Front Desk Receptionist
Alister
04.2022 - 02.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
Associate of Arts -
Coquitlam College
Coquitlam, BC04.2025
Skills
- Leadership abilities
- Emergency response
- Organizational skills
- Software knowledge
- Customer service
- Interpersonal skills
- Event planning
- Building Maintenance
- Security Management
Languages
English
Professional Working
hindi
Full Professional
Punjabi
Native or Bilingual
Chinese (Mandarin)
Elementary
Certification
- Traffic Control person
- security
- Basic Computer Course
Availabilty
Full time
Reference
Available upon request
Timeline
Assistant Residential Manager
The Observatory 10899, University Drive
06.2023 - Current
Packer
Devi Shanker Warehouse
05.2023 - 12.2023
Cashier
Canadian Pizza Plus Restaurant
04.2023 - 11.2023
Front Desk Receptionist
Alister
04.2022 - 02.2023
Associate of Arts -
Coquitlam College
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