Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parneet Kaur

Brampton,ON

Summary

Friendly behavior with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence is known for enhancing customer experience at high-end dining locations. Communicative personality dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. The detailed organizer of service operations with versatility in stressful circumstances. Motivated Waitress with experience serving customers in busy, fine-dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items, and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive, and supportive supervision. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. The enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Head Waiter

Guru Hakka Cuisine
10.2022 - Current
  • Prepared specialty desserts for customers for special occasions.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Checked identification for the minimum age for the sale of alcoholic beverages.
  • Trained staff members on the use of the POS system.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.

Baker

Red Moon Bakery
06.2022 - 09.2022
  • Analyzed customer preferences to design and create tailored products.
  • Processed customer orders and payment transactions.
  • Managed display cases to verify the freshness and attractiveness of products.
  • Trained and supervised new employees on bakery operations and procedures.
  • Produced consistently high-quality baked goods for customers.
  • Cleaned and maintained kitchen equipment and oven.
  • Monitored temperatures of ovens, proof boxes, and other equipment.
  • Complied with health and safety codes to protect staff and customers
  • 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
  • Operated and maintained bakery equipment, including ovens and mixers

Office Administrator

Cool Land
01.2021 - 05.2022
  • Reconciled account files and produce monthly reports.
  • Edited documents to improve the accuracy of language, flow, and readability.
  • Organized, facilitated, and participated in community service efforts.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.

Education

Bachelor of Science - Computer Science

Punjab Technical Universty
India , Punjab
04.2021

Skills

  • Covid Symptom Screening
  • Food Safety Understanding
  • Sales Techniques
  • Hors D' Oeuvres Service
  • Wine and Liquor Service
  • High-Volume Dining
  • Service Prioritization
  • Cash Handling

Timeline

Head Waiter

Guru Hakka Cuisine
10.2022 - Current

Baker

Red Moon Bakery
06.2022 - 09.2022

Office Administrator

Cool Land
01.2021 - 05.2022

Bachelor of Science - Computer Science

Punjab Technical Universty
Parneet Kaur