Self-motivated highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
iMax Dental Clinic
Kharar, Mohali
02.2021 - 02.2024
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Performed data entry into computer systems to maintain accurate records of customer information.
Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
Assisted with scheduling appointments for clients and visitors.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Greeted customers warmly and made them feel welcome.
Assisted in the preparation of meeting rooms and facilities for scheduled events.
Staff Nurse
Fortis Hospital
Mohali, India
01.2018 - 01.2019
Maintained accurate records of patient progress notes, medications administered and other relevant data.
Administered medications as prescribed by physicians.
Actively participated in departmental meetings, training sessions and educational seminars.
Monitored vital signs such as blood pressure and temperature.
Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
Coordinated with other healthcare professionals to ensure quality patient care.
Transported patients to and from rooms and prepared for treatments according to individual specifications.
Staff Nurse
Medanta The Medicity
Gurgaon, India
07.2015 - 02.2017
Administered medications as prescribed by physicians.
Monitored vital signs and documented changes in a timely manner.
Monitored vital signs such as blood pressure and temperature.
Ensured that all equipment was properly maintained according to safety protocols.
Managed multiple tasks simultaneously while maintaining quality standards of care.
Receptionist and Administrative Assistant at Darwin Dental Clinic (DDC) and Palmerston Dental Clinic (PDC) DoHReceptionist and Administrative Assistant at Darwin Dental Clinic (DDC) and Palmerston Dental Clinic (PDC) DoH
Senior General Dentist at Dr. Kiran Dental Clinic, Hyderabad – Implant Care and Dental CentreSenior General Dentist at Dr. Kiran Dental Clinic, Hyderabad – Implant Care and Dental Centre