Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Parmpreet Kaur

Summary

Accomplished Operations Manager with a proven track record at Drummond's Gas Station, enhancing customer satisfaction and streamlining operations. Expert in inventory and cash management, coupled with exceptional problem-solving abilities and team leadership, significantly improved communication and operational standards. Achieved financial targets through meticulous budget management.

Overview

4
4
years of professional experience

Work History

Manager of Operations

Drummond's Gas Station
02.2022 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Managed daily store operations to ensure optimal customer service and employee productivity.

Store Manager

Vernon Variety
10.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Cashier

Tim Horton's
09.2022 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Production Associate

Good Food
02.2021 - 01.2022
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Prepared materials for assembly work to keep workflows running smoothly.

Education

High School Diploma -

Canada College
1118 Saint-Catherine St W, Montreal, Quebec H3B1H5
05-2022

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Inventory management
  • Cash management

Languages

Punjabi
Native or Bilingual
English
Full Professional
French
Limited Working

Timeline

Store Manager

Vernon Variety
10.2023 - Current

Cashier

Tim Horton's
09.2022 - 02.2024

Manager of Operations

Drummond's Gas Station
02.2022 - Current

Production Associate

Good Food
02.2021 - 01.2022

High School Diploma -

Canada College

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Parmpreet Kaur