Parmjit Singh
Brampton,Canada
Summary
Seasoned IT Operations Manager with a proven track record at IMSWISS Corp, adept in virtualization and technical leadership. Excelled in enhancing network security and system administration, achieving significant improvements in system efficiency. Skilled in Linux administration and disaster recovery, demonstrating a strong ability to troubleshoot complex issues and lead teams to success.
Overview
9
9
years of professional experience
Work History
IT Operations Manager
IMSWISS Corp
Toronto, Canada
01.2023 - Current
- Overseeing network infrastructure and systems functionality.
- Monitored system performance, identified problems, and implemented corrective actions.
- Met with users, vendors and technicians to determine computing requirements.
- Evaluated organization's technology to recommend upgrades for hardware and software.
- Developed and implemented IT operations policies, procedures, and standards.
- Researched new technologies and products available in the market which could be beneficial for the organization.
- Established service level agreements with customers for IT services provided by the organization.
- Planned server maintenance schedules and monitored compliance with established guidelines.
- Created data backup processes and disaster recovery plans as needed.
Network Administrator
IIMSWISS Corp
Toronto, Canada
08.2016 - 12.2022
- Configured, tested, and maintained all types of network and VOIP equipment, including firewalls, switches, routers, PBX, and servers (Linux/Windows).
- Managed Windows and Linux servers in a virtual environment, and migrated physical servers to VMware.
- Performed system maintenance and upgrades, including patches, service packs, hot fixes, and new security configurations.
- Installed, configured, and supported local area networks (LANs), wide area networks (WANs), and Fiber 10G networks.
- Managed data backups and disaster recovery operations for 50+-person companies, and provided support for any technical issues.
- Performed routine troubleshooting and network monitoring.
- Created detailed documentation of all configurations, processes and procedures related to the network environment.
- Implemented security measures such as firewalls, encryption technologies and access control lists to protect data from unauthorized access.
- Configured VPN tunnels between remote sites for secure communication over public networks.
- Implemented best practices for server management procedures such as patching cycles and configuration changes.
Field Service Technician
Bell Technical Solutions
Toronto, Canada
10.2015 - 07.2016
- Operated all hand tools and power equipment according to company safety procedures
- Installed equipment for data communications networks including cabling, wireless routers and telephone systems
Education
Computer Engineering Technician -
Sheridan College
Brampton08.2015
Bachelor's - Electronics and Communication
NIT Hamirpur
H.P., India04.2013
Skills
- Technical leadership
- Technical troubleshooting
- Virtualization
- Operating system management
- Network systems installation
- Network repairs and maintenance
- VPN configuration
- Linux administration
- System administration
- Firewall management
- Network security management
- Disaster recovery
- Network administration
- Active directory
- Networking protocol expertise
- Fiber optics
- VoIP systems implementation
Timeline
IT Operations Manager
IMSWISS Corp
01.2023 - Current
Network Administrator
IIMSWISS Corp
08.2016 - 12.2022
Field Service Technician
Bell Technical Solutions
10.2015 - 07.2016
Computer Engineering Technician -
Sheridan College
Bachelor's - Electronics and Communication
NIT Hamirpur
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