PARMINDER KAUR DHANERWAL
Brampton,ON
Summary
Driven professional with a proven track record in building lasting customer relationships and providing promotional support, honed at Glentel and Walmart. Excelled in problem-solving and rapport-building, significantly enhancing customer engagement. Demonstrated expertise in teaching methodologies at GCM Convent School, ensuring high-quality, participative learning. Skilled in both relationship building and goal-oriented strategies, ready to deliver exceptional results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Glentel
07.2022 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
Customer Service Representative
WALMART
11.2019 - 06.2022
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered prompt service to prioritize customer needs.
Teaching
GCM Convent School, Dirba
11.2017 - 08.2019
- Collaborated with colleagues and community agencies to address teaching and research issues.
- Understood and applied teaching from team-based and problem-solving approach.
- Initiated teaching implementing lesson plans and progressed to full-day teaching.
Teaching
Colonel Public School, Tohana
07.2012 - 11.2016
- Helped patient ambulate safely by teaching use of cane or walker.
- Created culture focused on teaching whole student and developing individual potential.
- Collaborated with colleagues to address teaching and research issues.
- Instructed [Number] students using fun teaching methods to promote class participation.
- Developed and updated teaching and learning materials to maintain relevance and quality.
Education
Master of Science - INSTRUCTIONAL TECHNOLOGY FOR EDUCATORS
NEW YORK INSTITUTE OF TECHNOLOGY
Vancouver, BC08.2021
Skills
- Promotional support
- Building rapport
- Problem-Solving
- Relationship Building
- Reliable and punctual
- Goal-Oriented
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Native or Bilingual
Certification
EARLY CHILDHOOD EDUCATOR
Timeline
Sales Associate
Glentel
07.2022 - Current
Customer Service Representative
WALMART
11.2019 - 06.2022
Teaching
GCM Convent School, Dirba
11.2017 - 08.2019
Teaching
Colonel Public School, Tohana
07.2012 - 11.2016
Master of Science - INSTRUCTIONAL TECHNOLOGY FOR EDUCATORS
NEW YORK INSTITUTE OF TECHNOLOGY
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