PARMINDER SINGH
Kingston,ON
Summary
Reliable and customer-focused individual with exceptional navigational skills and commitment to timely service. Possesses deep understanding of local routes and traffic patterns, alongside proficiency in GPS technology and mobile apps. Dedicated to ensuring accurate and prompt deliveries that enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Food Delivery Driver
Skip The Dishes
09.2025 - Current
- Navigated local routes efficiently to ensure timely deliveries and customer satisfaction.
- Managed order pickups and drop-offs using delivery applications and GPS technology.
- Communicated effectively with customers regarding delivery status and issues.
Customer Service Representative
Circle K
01.2024 - 02.2025
- Assisted customers with inquiries and provided product information.
- Handled customer complaints, ensuring resolution and satisfaction.
- Collaborated with team members to enhance service delivery efficiency.
- Processed sales transactions accurately using point-of-sale systems.
- Provided information on promotions and upsell opportunities to maximize revenue.
- Streamlined returns process, reducing wait times and improving customer experience.
Uber Driver
Uber
01.2023 - 12.2023
- Delivered safe and efficient transportation services to passengers across diverse routes.
- Maintained high driver ratings through excellent customer service and timely arrivals.
- Adapted quickly to changing traffic conditions and navigational challenges using GPS technology.
- Managed ride requests efficiently, optimizing routes for maximum passenger satisfaction.
- Communicated effectively with passengers to enhance overall ride experience and address concerns promptly.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Adhered to all safety regulations and traffic laws while driving.
Education
Master of Science - Information Technology
Punjab University
Kurukshetra, Haryana, INDIA05-2002
Bachelor of Arts - Humanities
Punjab University
Chandigarh, India06-1993
Post-Graduate Certificate - Computer Application
Kurukshetra University
Kurukshetra, INDIA05-2001
Skills
- Customer service
- Active listening
- Data entry
- Customer relations
- Computer proficiency
- Payment processing
- Route management
- Hardworking and responsible
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Food Delivery Driver
Skip The Dishes
09.2025 - Current
Customer Service Representative
Circle K
01.2024 - 02.2025
Uber Driver
Uber
01.2023 - 12.2023
Master of Science - Information Technology
Punjab University
Bachelor of Arts - Humanities
Punjab University
Post-Graduate Certificate - Computer Application
Kurukshetra University