Dynamic Baker Trainer at Tim Hortons with a proven track record in enhancing team collaboration and boosting customer satisfaction through high-quality baked goods. Skilled in sanitation protocols and continuous improvement, I effectively led teams to increase productivity and create innovative displays, ensuring a thriving bakery environment.
Overview
9
9
years of professional experience
Work History
Baker Trainer
Tim Hortons
Newman Blvd, Lasalle, Quebec
08.2023 - Current
Evaluated employee performance regularly, providing constructive feedback for continuous improvement and career growth opportunities within the organization.
Enhanced team collaboration by facilitating effective communication between kitchen staff members during busy shifts.
Conducted regular equipment maintenance checks to ensure optimal functionality, minimizing downtime due to malfunctions.
Increased customer satisfaction by ensuring high-quality baked goods through strict quality control measures.
Boosted sales by creating eye-catching displays of freshly-baked goods in-store.
Maintained cleanliness and hygiene in bakery premises.
Supervisor
Ps Promotor (Mohali)
India
02.2018 - 01.2023
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Electrician
Ps Promotor (Mohali)
India
06.2016 - 02.2018
Worked lighting fixtures in ceilings, on roofs and on towers.
Installed and wired electrical transformers and service panels.
Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.