Parminder Singh
Calgary,AB
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory management, as demonstrated at Choice Auto Parts. Skilled in safe driving and exceptional customer service, consistently ensuring timely and accurate delivery of orders. Achieved significant improvements in parts availability and compatibility guidance, leveraging strong problem-solving and time management skills.
Overview
6
6
years of professional experience
Work History
Driver, Warehouse Orders
Purolator Courier
05.2024 - 01.2025
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Sales Associate
Shell Gas Station
08.2022 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Food Service Worker
KFC
08.2021 - 04.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Parts Advisor and Parts Delivery Driver
Mario Subaru
06.2020 - 06.2021
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
Parts Sales Consultant
Choice Auto Parts
12.2018 - 05.2020
- Enhanced customer experience by creating informative displays showcasing various parts and their uses.
- Streamlined inventory management, ensuring timely availability of in-demand parts for customers.
- Provided expert guidance on part compatibility issues, preventing costly mistakes for both customers and the company.
- Increased customer satisfaction by providing knowledgeable advice on parts selection and installation.
Education
Business Administration - Management
Medicine Hat College
Medicine Hat, AB07.2020
Skills
- Loading and unloading
- Order picking
- Heavy lifting
- Warehouse safety
- Shipping and receiving
- Customer service
- Product verification
- Route planning
- Stock control
- Positive attitude
- Safe driving record
- Problem-solving
- Time management skills
Languages
English
Full Professional
Timeline
Driver, Warehouse Orders
Purolator Courier
05.2024 - 01.2025
Sales Associate
Shell Gas Station
08.2022 - 03.2024
Food Service Worker
KFC
08.2021 - 04.2022
Parts Advisor and Parts Delivery Driver
Mario Subaru
06.2020 - 06.2021
Parts Sales Consultant
Choice Auto Parts
12.2018 - 05.2020
Business Administration - Management
Medicine Hat College
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