Summary
Overview
Work History
Education
Skills
Timeline
Generic

PARMINDER SINGH

Regina,SK

Summary

Dedicated customer service professional who is motivated to maintain customer satisfaction and contribute to an organization's success.

CORE STRENGTHS:

Self-starter & quick learner.

Hardworking and punctual.

Ability to work in multitasking environment.

Adaptable to responsibilities & new situations.

Effective interpersonal skills & verbal communication.

Able to work in a flexible schedule including nights, split shifts, weekends & holidays.

Ability to communicate effectively and courteously with customers.

Critical thinking, decision-making and problem-solving skills.

Knowledge of Microsoft Word, Excel and Power Point.

Overview

3
3
years of professional experience

Work History

Uber Driver

Uber
01.2024 - 08.2024
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.

Store Associate

Asian Food Center
05.2023 - 12.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.

Food Counter Attendant

Quiznos
04.2022 - 01.2023
  • Delivered top quality customer service while managing multiple tasks.
  • Processed order transactions and handled debit and cash operations.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Demonstrated accurate cash handling and sales and managed cash debit and credit transactions.
  • Verified order accuracy and delivered to guests on-time to promote great service.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Provided information regarding promotions and menu items
  • Greeted customers with smile and provided helpful suggestions
  • Answered customer questions about food and beverage items and assisted with menu selections

Front Desk Receptionist

Sunrise Motel
01.2022 - 04.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Crew Member

McDonald's
06.2021 - 12.2021
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Education

General Arts -

Seneca College
Toronto, ON
04.2024

Skills

  • Customer Relations
  • Coordination
  • Customer Service
  • Store Maintenance
  • Documentation
  • Customer Relationship Management
  • Complaint resolution

Timeline

Uber Driver

Uber
01.2024 - 08.2024

Store Associate

Asian Food Center
05.2023 - 12.2023

Food Counter Attendant

Quiznos
04.2022 - 01.2023

Front Desk Receptionist

Sunrise Motel
01.2022 - 04.2022

Crew Member

McDonald's
06.2021 - 12.2021

General Arts -

Seneca College

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