Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Parminder Singh

Milton,ON

Summary

Experienced Bank Associate with proven track record in providing exceptional customer service and financial advice to clients. Skilled in account management, loan processing, and financial analysis. Highly detail-oriented and dedicated to ensuring accuracy and compliance. Fluent in English and Punjabi. Post Grad Diploma in Business Administration and Bachelor's degree in Mathematics and Economics. Seeking an opportunity to contribute to a bank's mission of providing high-quality service and support to its clients.

Overview

7
7
years of professional experience

Work History

General Manager

Domino's Pizza
04.2021 - Current
  • Developed strategies to improve operational efficiency, reduce costs, and maximize profitability.
  • Managed customer service teams to ensure quality customer satisfaction and increase customer loyalty.
  • Maintained positive relationships with key stakeholders including customers, suppliers, and partners.
  • Analyzed financial data and prepared reports for the senior management team.

Bank Associate

HDFC Bank
12.2016 - 01.2018
  • Provided excellent customer service and assistance with banking services, including account opening, deposits, withdrawals, transfers, and loan applications.
  • Demonstrated strong problem-solving skills to resolve customer inquiries efficiently and effectively.
  • Educated customers on the use of online banking tools and mobile apps for their convenience.
  • Processed payments from customers through various methods such as checks, money orders, or credit and debit cards.
  • Assisted customers in completing loan applications accurately and timely.

Education

Post Graduate Diploma - Business Administration

Thompson Rivers University
Kamloops, BC
04.2020

Bachelor of Arts - Maths & Economics

Panjab University
Chandigarh, India
04.2016

Skills

  • Customer Retention
  • Exceptional Customer Service
  • Detail Oriented
  • Strong Written and Verbal Skills
  • Teamwork
  • Financial Accounting
  • MS Office Proficiency
  • Business Operations
  • Problem Solver

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Awards

Rookie Manager of the year 2022

General Manager of the year 2023

Timeline

General Manager

Domino's Pizza
04.2021 - Current

Bank Associate

HDFC Bank
12.2016 - 01.2018

Post Graduate Diploma - Business Administration

Thompson Rivers University

Bachelor of Arts - Maths & Economics

Panjab University
Parminder Singh