Parminder Singh
Vancouver,BC
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Old Navy
04.2024 - Current
- Collaborating with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managing financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Ensuring compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Assisting in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Maintaining well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Motivated, trained, and disciplined employees to maximize performance.
- Launching staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
STORE MANAGER
BENTLEY, TSAWWASSEN MILLS
05.2022 - 03.2024
- Spearheading the recruitment, training, and leadership of a high-performing team to exceed sales targets
- Streamlining operations through comprehensive report consolidation and insightful sales analysis
- Innovatively managing inventory to ensure optimal stock levels and minimize shortages
- Fostering strong customer relationships and effectively resolving complaints to enhance brand loyalty
- Driving store performance by implementing effective marketing promotions and strategies
- Boosted team efficiency, achieving top sales by leading with focus and innovative strategies
- Enhanced customer satisfaction by meticulously resolving issues, building strong brand loyalty
- Pioneered marketing initiatives, driving store performance to new heights through strategic promotions.
CLUSTER MANAGER
ICONIC FASHION (MBO) - India
09.2016 - 11.2020
- Spearheaded strategic planning and budgeting for multiple premium brands, driving growth and profitability
- Led a diverse team of Warehouse/E-commerce personnel, Merchandisers, and Area Managers, fostering collaboration and efficiency
- Implemented regular performance reviews for Department Managers, promoting a culture of excellence and continuous improvement
- Oversaw recruitment and training of Department Managers, building a high-performing team committed to best practices
- Pioneered a sustainability initiative, reducing waste by 30% across all operations, setting industry standards
- Streamlined inventory management, cutting costs by 15% while maintaining 100% order accuracy.
Education
MBA in Business Administration -
University Canada West - Vancouver, BC
12.2021
Bachelors in Business Administration in Business Administration -
Punjab Technical University
06.2013
Skills
- Budgeting
- Marketing
- Team Management
- Recruiting
- Store Management Experience
- Analytics
- Merchandising
- Visual Merchandising
- Customer Relationship Management
- Inventory Management
- Sales Promotion
- Leadership Development
- Strategic Planning
Certification
WHMIS Certification
First Aid Level 1 Certified
Timeline
Assistant General Manager
Old Navy
04.2024 - Current
STORE MANAGER
BENTLEY, TSAWWASSEN MILLS
05.2022 - 03.2024
CLUSTER MANAGER
ICONIC FASHION (MBO) - India
09.2016 - 11.2020
MBA in Business Administration -
University Canada West - Vancouver, BC
Bachelors in Business Administration in Business Administration -
Punjab Technical University