Parminder Singh
Edmonton,AB
Summary
Team player with exceptional listening and critical thinking skills. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills. Maintained 2 years of management experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Manager
AK Transportation
01.2021 - 12.2023
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Diploma - Human Resource Management
NorQuest College
Edmonton, AB04.2026
Business Accountancy
Rayat International School
Punjab, IndiaSkills
- Telemarketing expertise
- Shipping, receiving, and warehousing
- Effective workflow management
- Onboarding and Orientation
- Loss Prevention
- Computer Skills
- Product Knowledge
- Hiring and Training
Languages
English
Certification
- Advanced Communication- Net Geeks
Additional Information
Seeking for the part-time position with open availability including weekends. I can provide reference if necessary.
Timeline
Customer Service Manager
AK Transportation
01.2021 - 12.2023
Diploma - Human Resource Management
NorQuest College
Business Accountancy
Rayat International School
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